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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Incoming Conversation
Triggers when a conversation is created from an incoming message.
Try ItTriggerInstant - Conversation Taken by User
Triggers when a conversation is taken by a user.
Try ItTriggerInstant - Contact Updated
Triggers when a contact is updated/created.
Try ItTriggerInstant - User to AssignRequired
- Outgoing ChannelRequired
ActionWrite
- Conversation Ended
Triggers when a conversation ends.
Try ItTriggerInstant - Contact Deleted
Triggers when a contact is eliminated.
Try ItTriggerInstant - Survey Response
Triggers when a satisfaction survey has been answered.
Try ItTriggerInstant - Status
- Visible
ActionSearch
LiveConnect Help & Support
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