LiveChat + ReadyCloud Suite

Create ReadyCloud Suite contacts notes for new LiveChat finished chats

Make the most of chat. See your interactions summarized in ReadyCloud Suite and assigned to an existing contact or customer. Then, create a follow-up Event or Action Alert to keep your new leads engaged and the communication flowing.

When this happens...
Finished Chat
Triggers when the chat is ended.
TriggerInstant
automatically do this...
Find Contact
Finds Contact by searching.
ActionSearch
then do this!
Create Contact Note
Creates a new Contact Note.
ActionWrite

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Supported triggers and actions

What does this mean?

Chat Changed
Triggers when the tag list for a particular chat was changed.
Trigger
Instant
Try It
New Chat
Triggers when the chat is started.
Trigger
Instant
Try It
New Visitor in Queue
Triggers when a visitor enters queue.
Trigger
Instant
Try It
- TeamRequired
- ContactRequired
Trigger
Scheduled
Try It
- TeamRequired
Trigger
Instant
Try It

- TeamRequired
- ContactRequired
- Author name
- Author email
- ContentRequired
- Title
Action
Write
- Default currency
- Default length unit
- Default weight unit
- TeamRequired
- Unique ID
- Order number
- Primary IDRequired
- Order time
- Message
- Customer number
- PO number
- Terms
- Source name
- Source account
- Source identifier
- Tags
- Shipping: ship agent
- Shipping: ship type
- Shipping: ship via
- Shipping: ship cost
- Shipping: status
- Shipping: shipped time
- Shipping: to ship time
- Shipping: warehouse
- Ship from address: first name
- Ship from address: last name
- Ship from address: email
- Ship from address: phone
- Ship from address: company
- Ship from address: address line 1
- Ship from address: address line 2
- Ship from address: city
- Ship from address: post code
- Ship from address: region
- Ship from address: country
- Ship from address: is residential?
- Ship from address: is validated?
- Ship to address: first name
- Ship to address: last name
- Ship to address: email
- Ship to address: phone
- Ship to address: company
- Ship to address: address line 1
- Ship to address: address line 2
- Ship to address: city
- Ship to address: post code
- Ship to address: region
- Ship to address: country
- Ship to address: is residential?
- Ship to address: is validated?
- Billing: status
- Billing: subtotal
- Billing: shipping cost
- Billing: tax
- Billing: total
- Bill to address: first name
- Bill to address: last name
- Bill to address: email
- Bill to address: phone
- Bill to address: company
- Bill to address: address line 1
- Bill to address: address line 2
- Bill to address: city
- Bill to address: post code
- Bill to address: region
- Bill to address: country
- Bill to address: is residential?
- Bill to address: is validated?
- Box: description
- Box: box width
- Box: height
- Box: length
- Box: box weight
- Box: package type
- Box: delivery time
- Box: shipper release
- Box: saturday delivery
- Box: tracking number
- Confirmation type
- Box: ship cost
- Box: declared value
- Box: COD
- Box: COD value
- Box: insurance type
- Box: insured value
- Kind
- QuantityRequired
- Description
- Unit price
- Unit weight
- Pick location
- Link
- Image link
- Part number / SKURequired
- Code
- Commodity code
- EAN code
- ISBN code
- Export type code
- Origin country code
- Preference criteria code
- Producer info code
- Schedule B commodity code
- Joint production
- Net cost begin time
- Net cost code
- Net cost end time
- UPS
- Name
- Value
Action
Write

- TeamRequired
- PhraseRequired
Action
Search
- TeamRequired
- PhraseRequired
- Default currency
- Default length unit
- Default weight unit
- Unique ID
- Order number
- Primary IDRequired
- Order time
- Message
- Customer number
- PO number
- Terms
- Source name
- Source account
- Source identifier
- Tags
- Shipping: ship agent
- Shipping: ship type
- Shipping: ship via
- Shipping: ship cost
- Shipping: status
- Shipping: shipped time
- Shipping: to ship time
- Shipping: warehouse
- Ship from address: first name
- Ship from address: last name
- Ship from address: email
- Ship from address: phone
- Ship from address: company
- Ship from address: address line 1
- Ship from address: address line 2
- Ship from address: city
- Ship from address: post code
- Ship from address: region
- Ship from address: country
- Ship from address: is residential?
- Ship from address: is validated?
- Ship to address: first name
- Ship to address: last name
- Ship to address: email
- Ship to address: phone
- Ship to address: company
- Ship to address: address line 1
- Ship to address: address line 2
- Ship to address: city
- Ship to address: post code
- Ship to address: region
- Ship to address: country
- Ship to address: is residential?
- Ship to address: is validated?
- Billing: status
- Billing: subtotal
- Billing: shipping cost
- Billing: tax
- Billing: total
- Bill to address: first name
- Bill to address: last name
- Bill to address: email
- Bill to address: phone
- Bill to address: company
- Bill to address: address line 1
- Bill to address: address line 2
- Bill to address: city
- Bill to address: post code
- Bill to address: region
- Bill to address: country
- Bill to address: is residential?
- Bill to address: is validated?
- Box: description
- Box: box width
- Box: height
- Box: length
- Box: box weight
- Box: package type
- Box: delivery time
- Box: shipper release
- Box: saturday delivery
- Box: tracking number
- Confirmation type
- Box: ship cost
- Box: declared value
- Box: COD
- Box: COD value
- Box: insurance type
- Box: insured value
- Kind
- QuantityRequired
- Description
- Unit price
- Unit weight
- Pick location
- Link
- Image link
- Part number / SKURequired
- Code
- Commodity code
- EAN code
- ISBN code
- Export type code
- Origin country code
- Preference criteria code
- Producer info code
- Schedule B commodity code
- Joint production
- Net cost begin time
- Net cost code
- Net cost end time
- UPS
- Name
- Value
Action
Search or write

Finished Chat
Triggers when the chat is ended.
Trigger
Instant
Try It
New Ticket
Triggers when the ticket is created.
Trigger
Instant
Try It
- TeamRequired
Trigger
Instant
Try It
- TeamRequired
- MemberRequired
Trigger
Scheduled
Try It
- TeamRequired
- First nameRequired
- Last name
- Occupation
- Website
- Description
- Is company
- Address typeRequired
- Address company name
- Address first name
- Address last name
- Address line 1
- Address line 2
- Address city
- Address region
- Address post code
- Address country
- Address phone
- Address email
- Address residential
- Source name
- Source account
Action
Write
- TeamRequired
- MemberRequired
- TitleRequired
- Description
- Location
- Start time
- End time
- Alert time
- All day event
- First nameRequired
- Last name
- Occupation
- Website
- Description
- Is company
- Address typeRequired
- Address company name
- Address first name
- Address last name
- Address line 1
- Address line 2
- Address city
- Address region
- Address post code
- Address country
- Address phone
- Address email
- Address residential
- Source name
- Source account
Action
Write
- TeamRequired
- PhraseRequired
Action
Search
- TeamRequired
- PhraseRequired
- First nameRequired
- Last name
- Occupation
- Website
- Description
- Is company
- Address typeRequired
- Address company name
- Address first name
- Address last name
- Address line 1
- Address line 2
- Address city
- Address region
- Address post code
- Address country
- Address phone
- Address email
- Address residential
- Source name
- Source account
Action
Search or write

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

Learn more

Related categories

Customer Support

About ReadyCloud Suite

ReadyCloud is the shipping, returns and CRM suite built for eCommerce.

Related categories

eCommerce

PRODUCTS

CAPABILITIES

By team

LiveChat + ReadyCloud Suite

Create ReadyCloud Suite contacts notes for new LiveChat finished chats

Chat Changed

New Chat

New Visitor in Queue

New Contact Note

ContactRequired

New Order

TeamRequired

Create Contact Note

TeamRequired

ContactRequired

Author name

Author email

ContentRequired

Title

Create Order

Default currency

Default length unit

Default weight unit

TeamRequired

Unique ID

Order number

Primary IDRequired

Order time

Message

Customer number

PO number

Terms

Source name

Source account

Source identifier

Tags

Shipping: ship agent

Shipping: ship type

Shipping: ship via

Shipping: ship cost

Shipping: status

Shipping: shipped time

Shipping: to ship time

Shipping: warehouse

Ship from address: first name

Ship from address: last name

Ship from address: email

Ship from address: phone

Ship from address: company

Ship from address: address line 1

Ship from address: address line 2

Ship from address: city

Ship from address: post code

Ship from address: region

Ship from address: country

Ship from address: is residential?

Ship from address: is validated?

Ship to address: first name

Ship to address: last name

Ship to address: email

Ship to address: phone

Ship to address: company

Ship to address: address line 1

Ship to address: address line 2

Ship to address: city

Ship to address: post code

Ship to address: region

Ship to address: country

Ship to address: is residential?

Ship to address: is validated?

Billing: status

Billing: subtotal

Billing: shipping cost

Billing: tax

Billing: total

Bill to address: first name

Bill to address: last name

Bill to address: email

Bill to address: phone

Bill to address: company