Kayako + Simplesat
Update user tags in Kayako with new Simplesat feedback
Activate this integration to automatically tag your users in Kayako as soon as new Simplesat feedback is received. Stay informed about their latest CSAT, NPS, or CES ratings from Simplesat without needing to manually refresh your data.
Activate this integration to automatically tag your users in Kayako as soon as new Simplesat feedback is received. Stay informed about their latest CSAT, NPS, or CES ratings from Simplesat without needing to manually refresh your data.
- When this happens...New Feedback
Triggers when new feedback is received.
- automatically do this...Find a User
Find an existing user.
- then do this!Update a User
Updates an existing user.
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New Feedback
Triggers when new feedback is received.
Try ItSurvey API endpointRequired
Customer name
Customer emailRequired
Customer company
Team member ID
Team member name
Team member email
Ticket ID
Ticket subject
IdRequired
IdRequired
external_id
Name
EmailRequired
Company
Custom attributes
Tags
external_id
Name
EmailRequired
Custom attributes
IdRequired
New Conversation
Triggers whenever a new conversation is created.
Try It
About Kayako
Kayako offers a multi-channel (email, social media, and live chat) customer support platform with customizable engagement workflows.
Related categories
About Simplesat
Simplesat is a survey tool that makes it easy for any business to collect, analyze and publish customer feedback.
