Jira Software Cloud + ChatGPT (OpenAI)

Add ChatGPT solutions to new Jira tickets as a comment

Manually responding to IT tickets can slow down your team, especially when the same issues pop up repeatedly. With this Zap, whenever a new Jira ticket is created, ChatGPT analyzes the issue and suggests a solution, which is then automatically added as a comment to the ticket. This speeds up resolution times, reduces manual effort, and helps your team stay focused on more complex problems.

Manually responding to IT tickets can slow down your team, especially when the same issues pop up repeatedly. With this Zap, whenever a new Jira ticket is created, ChatGPT analyzes the issue and suggests a solution, which is then automatically added as a comment to the ticket. This speeds up resolution times, reduces manual effort, and helps your team stay focused on more complex problems.

  1. When this happens...
    Jira Software CloudJira Software Cloud
    New Issue

    Triggers when a new issue is created.

    TriggerPolling
  2. automatically do this...
    ChatGPT (OpenAI)ChatGPT (OpenAI)
    Conversation

    (Recommended) Send a chat to OpenAI, optionally storing messages for continuous conversation. This enhanced action can also help with web search, file search, and advanced tooling such as MCP. Powered by Responses API.

    ActionWrite
  3. then do this!
    Jira Software CloudJira Software Cloud
    Add Comment to Issue

    Adds a new comment to an issue.

    ActionWrite
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Supported triggers and actions

    • JQL

    • Order By

    Trigger
    Polling
    Try It
    • IssueRequired

    • AttachmentRequired

    Action
    Write
    • First IssueRequired

    • Link TypeRequired

    • Second IssueRequired

    Action
    Write
    • IssueRequired

    • Time SpentRequired

    • Work Description

    • Started Date

    Action
    Write
jira-software-cloud logo
jira-software-cloud logo

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.
Learn more

Related categories

  • Project Management
chatgpt logo
chatgpt logo

About ChatGPT (OpenAI)

ChatGPT is an AI tool built by OpenAI that enables conversational automation.
Learn more

Related categories

  • AI Assistants