Jira Service Management + PagerDuty

Jira Service Management + PagerDuty integrations

Create PagerDuty events when new requests are made in Jira Service Management

Stay ahead of your workflow and manage your IT services efficiently with this integration. When a new request arises in Jira Service Management, the details of the event get dispatched into PagerDuty seamlessly. This ensures that your team receives all pertinent information promptly, helping expedite the resolution process and improve service delivery.

When this happens...
New RequestTriggers when a request is created.
TriggerPolling
automatically do this!
Add Trigger EventTrigger an incident in PagerDuty with this Incident Key.
ActionWrite

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More things you can do with Jira Service Management and PagerDuty

Discover other triggers and actions you can use with Jira Service Management and PagerDuty

- Site
  Required
- Project
  Required
Trigger
Polling
Try It
- Site
  Required
- Project
  Required
- Request Type
  Required
Action
Write
- Event Type
- Assigned To
- Service ID
  Required
Trigger
Instant
Try It
- Integration Key
  Required
- Incident Key
  Required
- Incident Key Filter Regex
- Description
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

- Site
  Required
- Project
  Required
Trigger
Polling
Try It
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Integration Key
  Required
- Incident Key
  Required
- Incident Key Filter Regex
- Description
Action
Write
- Integration Key
  Required
- Description
  Required
- Incident Key
- Incident Key Filter Regex
- Source URL
- Source Name
Action
Write
- Schedule
  Required
- Start Time
  Required
- End Time
  Required
Action
Search

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

HelpHelp

Related categories

Customer Support

About PagerDuty

In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 12,000 businesses rely on PagerDuty to help them continually improve their digital operations-so their teams can spend less time reacting to incidents and more time building for the future.

HelpHelp

Related categories

Server Monitoring

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