Put Janis to work with AI and enterprise-grade automation
Automate smarter with Janis and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.
- No-code AI automation
- Full audit trails and controls
- SOC 2 and GDPR compliant
- Easy visual workflow builder
- 9,000+ apps, 450+ AI tools
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Or pick an app to pair with
Airtable
Databases
ActiveCampaign
Marketing Automation
Airtable
Databases
ActiveCampaign
Marketing Automation
Airtable
Databases
ActiveCampaign
Marketing Automation
Join millions worldwide who automate their work using Zapier
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Conversation Escalated
Triggers when a conversation is escalated to a human.
Try ItTriggerInstant - New Conversation
Triggers when a customer starts a new conversation with your agent.
Try ItTriggerInstant - External Conversation IDRequired
ActionWrite- ToRequired
- MessageRequired
- Subject
- Channel
ActionWrite
- Conversation Resolved
Triggers when a conversation is resolved or archived.
Try ItTriggerInstant - External Conversation IDRequired
- Reason
ActionWrite- External Conversation IDRequired
ActionWrite- External Conversation IDRequired
- MessageRequired
ActionWrite
For builders
Let your AI safely access Janis
Go beyond Zap workflows. Install Zapier in your AI to call Janis actions directly from your agents—with governance built in. Authenticate once. Revoke access anytime.
No code
Install Zapier MCPCall actions in natural language with Zapier MCP
Act in Janis from your AI—no exposed credentials, and you control which actions your AI can touch. One install covers 9,000+ other apps.
Example actions on this page
Works with
Claude · ChatGPT · Cursor · Any MCP-compatible AI
Code
Open the SDK docsWork in code with the Zapier SDK
Expose Janis actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().
Install
npm install @zapier/zapier-sdk npm install -D @zapier/zapier-sdk-cli zapier-sdk login # create a Janis connection @ https://zapier.com/app/assets/connections
Run an action
// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";
const zapier = createZapierSdk();
const { data: connection } = await zapier.findFirstConnection({ app: "janis", owner: "me" });
await zapier.runAction({
app: 'janis',
action: 'escalate_conversation',
connection: connection.id,
input: {
{inputKeyValuePairs}
},
});Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.
Janis Help & Support
Common questions
Related categories