Connect ilert and TOPdesk to unlock the power of automation
- No credit card required
- Free forever for core features
- 14-day trial for premium features and apps
Set up your first integration
Quickly connect ilert to TOPdesk with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate ilert with TOPdesk - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New or Updated Incident" from ilert.
Add your action
An action happens after the trigger—such as "Create an Incident" in TOPdesk.
You’re connected!
Zapier seamlessly connects ilert and TOPdesk, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Alert SourceRequired
- Assigned to
- Trigger TypesRequired
Try ItTriggerInstant- Integration KeyRequired
- Incident Key
- SummaryRequired
- Details
- Priority
- URL
ActionWrite- On Call ScheduleRequired
ActionSearch- Operator Group
Try ItTriggerPolling
- Integration KeyRequired
- Incident KeyRequired
- Summary
ActionWrite- Integration KeyRequired
- Incident KeyRequired
- Summary
ActionWrite- Trigger ConditionRequired
- Status (First or second line)Required
- Category
- Subcategory
- Operator Group
- Supplier
Try ItTriggerPolling- Trigger ConditionRequired
- External Number Filled Condition
- Level (First or second line)Required
- Entry type
- Call type
- Category
- Subcategory
- Impact
- Urgency
- Priority
- Operator Group
- Supplier
- Status (Processing Status)
Try ItTriggerPolling
Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023




93%
Customers who say using Zapier has made them better at their job
25m
Customers have created over 25 million Zaps on the platform
6 mins
The average user takes less than 6 minutes to set up a Zap