HelpDesk.com + TranslatePlus

Translate new HelpDesk.com tickets using TranslatePlus

Automatically translate new HelpDesk.com tickets into your preferred language with TranslatePlus, so your support team can respond faster to international customers.

When this happens...
New TicketTriggers when a new support ticket is created.
TriggerInstant
automatically do this!
Translate TextTranslates text to another language
ActionWrite

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More things you can do with HelpDesk.com and TranslatePlus

Discover other triggers and actions you can use with HelpDesk.com and TranslatePlus

New Ticket
Triggers when a new support ticket is created.
Trigger
Instant
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Ticket Followers Changed
Triggers when followers change in a ticket.
Trigger
Instant
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Ticket Priority Changed
Triggers when ticket changes priority.
Trigger
Instant
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Ticket Tags Changed
Triggers when tags are changed in a ticket.
Trigger
Instant
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- ID
  Required
- Requester email
- Requester name
- Ticket subject
- Message text
- Ticket priority
- Assigned team
- Private message
- Tags
- People in the loop
- Ticket followers (agents)
- Upload transaction ID
Action
Write

- ID
  Required
- Tags
  Required
Action
Write
- Transaction ID
  Required
- File content
  Required
- File name
Action
Write

- ID
- Requester email
  Required
- Requester name
- Ticket subject
  Required
- Message text
  Required
- Requester author
- Ticket priority
- Assigned team
- Private message
- Tags
- People in the loop
- Ticket followers (agents)
- Upload transaction ID
Action
Search or write
- Subject
  Required
- Email Body
  Required
Action
Write

Ticket Assignment Changed
Triggers when ticket changes assignment.
Trigger
Instant
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New Message in a Ticket
Triggers when there's a new message in a ticket.
Trigger
Instant
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Ticket Status Changed
Triggers when ticket changes status.
Trigger
Instant
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- Requester email
  Required
- Requester name
- Ticket subject
  Required
- Message text
  Required
- Requester author
- Ticket priority
- Assigned team
- Private message
- Tags
- People in the loop
- Ticket followers (agents)
- Upload transaction ID
Action
Write
- ID
  Required
- Ticket followers (agents)
  Required
Action
Write
- Ticket ID
Action
Write
- ID
- Requester email
Action
Search
Credit Falls Below 500
Triggers when the credit falls below the threshold of 500.
Trigger
Polling
Try It
- Text
  Required
Action
Write

About HelpDesk.com

HelpDesk.com is a ticketing platform for customer service teams. Use it to manage tickets from email, chat, and messaging in one queue.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

About TranslatePlus

TranslatePlus is an AI-powered service that translates text and emails from one language to another in real-time.

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Related categories

Productivity