Help Scout + Reddit

Create Help Scout conversations for new hot subReddit posts on Reddit

Stay informed and act promptly with this efficient workflow. When a new hot post appears in your selected Subreddit on Reddit, it triggers a conversation creation within Help Scout. This keeps your support team instantly informed, allowing them to engage and interact swiftly with the Reddit community, enhancing your customer service and boosting your brand's visibility.

Stay informed and act promptly with this efficient workflow. When a new hot post appears in your selected Subreddit on Reddit, it triggers a conversation creation within Help Scout. This keeps your support team instantly informed, allowing them to engage and interact swiftly with the Reddit community, enhancing your customer service and boosting your brand's visibility.

  1. When this happens...
    RedditReddit
    New Hot Post in Subreddit

    Triggers when a new post appears in the hot section of a subreddit.

    TriggerPolling
  2. automatically do this!
    Help ScoutHelp Scout
    Create Conversation

    Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

    ActionWrite
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Supported triggers and actions

    • Search QueriesRequired

    • Include Subreddits

    Trigger
    Polling
    Try It
    • SubredditRequired

    • TitleRequired

    • Post TypeRequired

    • Flair

    Action
    Write
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn more

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  • Customer Support

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reddit logo
reddit logo

About Reddit

Reddit, stylized as reddit, is a social news and entertainment website where registered users submit content in the form of links or text posts.

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