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Hazelchat + Microsoft Teams integrations
Send Microsoft Teams channel messages for new Hazelchat enquiries
When a website enquiry lands in one person's inbox, the rest of the team never sees it. With this Zap in place, each enquiry from your Hazelchat website assistant is automatically posted to a Microsoft Teams channel so the right colleague can pick it up quickly. The message shows who got in touch, how to reach them and the last question they asked, with a link to the enquiry in Hazelchat.
- When this happens...New EnquiryTriggers when a new enquiry is saved.
- automatically do this!Send Channel MessageSends a message to an existing channel.
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More things you can do with Hazelchat and Microsoft Teams
Discover other triggers and actions you can use with Hazelchat and Microsoft Teams
- New Enquiry
Triggers when a new enquiry is saved.
Try ItTriggerInstant - TypeRequired
- TitleRequired
- AnswerRequired
- Questions
ActionWrite- TeamRequired
Try ItTriggerPolling- ChatRequired
- Exclude messages by you?
Try ItTriggerPolling
- New Unanswered Question
Triggers when a visitor asks something your agent could not answer.
Try ItTriggerInstant - EmailRequired
ActionSearch- TeamRequired
- ChannelRequired
- Member
- Highlight Word
Try ItTriggerPolling- New Chat
Triggers when a new chat is created.
Try ItTriggerPolling
Related categories
Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.






