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Google Chat + Zoho Desk

Create Google Chat messages for new Zoho Desk tickets

Stay informed about new support tickets in your Zoho Desk by receiving notifications in Google Chat. With this workflow, whenever a new ticket is created in Zoho Desk, a message will be sent to a specified space in Google Chat. Keep your team updated on support requests, ensuring prompt handling and increased customer satisfaction.

When this happens...
New TicketTriggers when a new ticket is created.
TriggerInstant
automatically do this!
Create MessageCreate a message in Hangouts Chat.
ActionWrite

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More things you can do with Zoho Desk and Google Chat

Discover other triggers and actions you can use with Zoho Desk and Google Chat

- Organization
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- Organization
  Required
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- Organization
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- Department
  Required
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Instant
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- Organization
  Required
- Department
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- Direction
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- Organization
  Required
- Department
  Required
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- Organization
  Required
- Ticket ID
  Required
- File
  Required
- Public
Action
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- Organization
  Required
- Account Name
  Required
- Description
- Email
- Website
- Fax
- Phone
- Industry
- Owner ID
- Street
- City
- State
- Country
- Zip Code
- Annual Revenue
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Write

- Organization
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- Department
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- Contact
  Required
- Subject
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- Email
- Phone
- Description
- Category
- Sub Category
- Status
- Assignee
- Ticket Due Date
- Priority
- Channel
- Classification
Action
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- Organization
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- Contact
  Required
- Account
- Last Name
- First Name
- Title
- Description
- Type
- Email
- Secondary Email
- X (formerly Twitter)
- Facebook
- Phone
- Mobile/Cellular
- Street Address
- City
- State
- Country
- Zip Code
- Owner ID
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Select Organization
  Required
- Action Information
- Account Name
- Account ID
Action
Search
- Organization
  Required
- Email
  Required
- Account
- Last Name
  Required
- First Name
- Title
- Description
- Type
- Secondary Email
- Twitter
- Facebook
- Phone
- Mobile/ Cellular
- Street Address
- City
- State
- Country
- Zip Code
Action
Search or write

- Organization
  Required
Trigger
Instant
Try It
- Organization
  Required
Trigger
Instant
Try It
- Organization
  Required
Trigger
Instant
Try It
- Organization
  Required
- Department
  Required
- Status
  Required
Trigger
Instant
Try It
- Organization
  Required
- Department
  Required
Trigger
Instant
Try It
- Organization
  Required
- Department
  Required
- Ticket
  Required
- Content
  Required
- Public
  Required
Action
Write
- Organization
  Required
- Account
- Last Name
  Required
- First Name
- Title
- Description
- Type
- Email
- Secondary Email
- Twitter
- Facebook
- Phone
- Mobile/ Cellular
- Street Address
- City
- State
- Country
- Zip Code
Action
Write
- Organization
  Required
- Department
  Required
- Ticket
  Required
- From Address (E-Mail)
  Required
- To Address (E-Mail)
  Required
- Content Type
  Required
- Reply Content
  Required
- Is Forward
Action
Write
- Organization
  Required
- Department
  Required
- Ticket
  Required
- Contact
- Subject
- Email
- Phone
- Description
- Category
- Sub Category
- Status
- Assignee
- Ticket Due Date
- Priority
- Channel
- Classification
Action
Write
- Organization
  Required
- Department
  Required
- Ticket Number
  Required
Action
Search
- Select Organization
  Required
- Email
  Required
Action
Search
- Hangouts Chat Room
  Required
- Message Title
  Required
- Message Image URL
- Message Subtitle
- Message Text
  Required
- Action Button Text
- Action Button URL
Action
Write

About Google Chat

Google Chat is a communication software developed by Google built for teams that provides direct messages and team chat rooms, along with a group messaging function that allows Google Drive content sharing.

HelpHelp

Related categories

Google

Team Chat

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Slack

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About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

Zoho

Related Zap Templates

Create new Google Chat messages for every new Zoho Desk status change

Related Zap Templates

Create new Google Chat messages for every new Zoho Desk status change