Connect GitHub and Zendesk to power AI-driven automation

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Launch your first automated workflow

Start with a template that brings GitHub and Zendesk together. Build enterprise-grade automation in minutes.

Our most popular template

Add new Zendesk tickets to GitHub as new issues
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Zendesk + GitHub
Create issues in GitHub for new tickets in Zendesk
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Zendesk + GitHub
Create issue in GitHub when new tags are added to users in Zendesk
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Zendesk + GitHub
Convert newly tagged Zendesk tickets to GitHub issues with AI and IdeaLift
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Zendesk + IdeaLift + GitHub

Add new Zendesk tickets to GitHub as new issues

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Zendesk + GitHub

Create issues in GitHub for new tickets in Zendesk

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Zendesk + GitHub

Create issue in GitHub when new tags are added to users in Zendesk

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Zendesk + GitHub

Convert newly tagged Zendesk tickets to GitHub issues with AI and IdeaLift

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Zendesk + IdeaLift + GitHub

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate GitHub with Zendesk - no code necessary. See how you can get setup in minutes.

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Help

1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Branch" from GitHub.

Add your action

An action happens after the trigger—such as "Delete User" in Zendesk.

You’re connected!

Zapier seamlessly connects GitHub and Zendesk, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Repo
  Required
Trigger
Polling
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- Repo
  Required
Trigger
Polling
Try It
- Repo
  Required
- Issue_only
Trigger
Polling
Try It
- Actor of Event
  Required
Trigger
Polling
Try It
- Which types of issues should this trigger on?
- Organization
- Repo
- Label
Trigger
Polling
Try It

New Mention
Triggers when your Github username is mentioned in a Commit, Comment, Issue or Pull Request.
Trigger
Polling
Try It
- Repo
Trigger
Polling
Try It

- Repo
  Required
Trigger
Polling
Try It
New Repository
Triggers when a new repository is created.
Trigger
Polling
Try It
New Team
Triggers when you are added to a team.
Trigger
Polling
Try It
- Repo
  Required
- Issue
  Required
- Labels
  Required
Action
Write
- Repository
  Required
- Branch Name
  Required
- Source Branch/SHA
  Required
Action
Write
- Repo
  Required
- Branch Name
  Required
Action
Write
- Repo
  Required
- Title
  Required
- Body
- Assignee
- Milestone
- Labels
Action
Write
- Emoji
- Status Message
- Expires At
- Limited Availability
- Organization Name
Action
Write
- Repo
  Required
- Issue
  Required
- Title
- Body
- Assignee
- Milestone
- Labels
Action
Write
- Repository
  Required
- Branch Name
Action
Search
- Organization Name
  Required
- User Name (Login)
  Required
Action
Search
- Organization or User Name
- Repository Name
  Required
Action
Search
- Repo
  Required
- State
  Required
- Search by
  Required
- Search value
  Required
Action
Search
- Repo
  Required
- State
  Required
- Search by
  Required
- Search value
  Required
- Title
  Required
- Body
- Assignee
- Milestone
- Labels
Action
Search or write
New Group
Triggers when a new group is created.
Trigger
Polling
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- View
  Required
Trigger
Polling
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- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
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- Organization
Trigger
Polling
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New User
Triggers when a new user is created.
Trigger
Polling
Try It
- User
  Required
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Comment
  Required
- Comment format
- Should the comment be public?
- File
  Required
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Search or write

- Repo
  Required
Trigger
Polling
Try It
- Repo
  Required
- Head
Trigger
Polling
Try It
- Which gists?
Trigger
Polling
Try It
- Which types of issues should this trigger on?
- Organization
- Repo
- Label
Trigger
Polling
Try It
- Repo
  Required
Trigger
Polling
Try It
- Repo
  Required
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
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- Repo
  Required
Trigger
Polling
Try It
- Who is requested to review?
- Repo
Trigger
Polling
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- Repo
  Required
Trigger
Polling
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- Repo
  Required
- Body
  Required
- Issue or Pull request
  Required
Action
Write
- Repository
  Required
- File Path
  Required
- Commit Message
  Required
- File Content
  Required
- File SHA (for updates)
- Branch
Action
Write
- Gist Filename
  Required
- Content of the Gist
  Required
- Description
- Make Gist Public?
Action
Write
- Repo
  Required
- Title
  Required
- Body
- Head
  Required
- Base
  Required
- Instant_merge
Action
Write
- Repo
  Required
- Pull Request
  Required
- Comment
- Action
  Required
- Commit SHA
Action
Write
- Repo
  Required
- Pull Request
  Required
- Title
- Body
- State
- Base
Action
Write
- Repository
  Required
- File Path
  Required
- Branch, Tag, or Commit SHA
Action
Search
- Name
  Required
Action
Search
- Repo
  Required
- State
  Required
- Search by
  Required
- Search value
  Required
Action
Search
- Name (Login)
Action
Search
- Repo
  Required
- State
  Required
- Search by
  Required
- Search value
  Required
- Title
  Required
- Body
- Head
  Required
- Base
  Required
- Instant_merge
Action
Search or write
- Tags
  Required
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Ticket (Required for non-admins)
Trigger
Polling
Try It
- Important
- View
  Required
Trigger
Polling
Try It
New View
Triggers when a new view is created.
Trigger
Polling
Try It
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Write
- Subject
  Required
- Follow-up Source Ticket
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- Ticket
  Required
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- Organization
  Required
- Name
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Search or write

For AI agents & developers

Use GitHub and Zendesk with AI agents and code

Beyond Zap workflows. Call GitHub and Zendesk actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose GitHub and Zendesk actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

Add Labels to Issue
Delete User

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP

Typescript

Call from code with the Zapier SDK

Trigger GitHub and Zendesk actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* github / zendesk action */ });

Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Practical ways you can use GitHub and Zendesk

Notify about GitHub repo events in Zendesk

Stay informed on major activities with your repositories. When a new event happens on any GitHub repo, Zapier creates a Zendesk ticket to alert you or your teams. This enables better tracking and faster responses for critical repository updates.

Business Owner

Try it

Create Zendesk tickets from new GitHub issues

When a new issue is created in GitHub, you can track its resolution by automatically creating a Zendesk ticket. Zapier helps bridge the gap between development and support teams by ensuring any issue in GitHub gets directed to the team responsible for addressing it quickly.

Engineering

Try it

Track new GitHub pull requests in Zendesk

When a pull request is created in GitHub, Zapier can automatically create a Zendesk ticket to notify your IT team for review or approval steps. This ensures no pull request is overlooked, streamlining your code review process.

Try it

Learn how to automate GitHub on the Zapier blog

Learn how to automate Zendesk on the Zapier blog

Make work flow with AI

Level up your GitHub to Zendesk integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

Frequently Asked Questions about GitHub + Zendesk integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with GitHub and Zendesk

How can I integrate GitHub with Zendesk?

To integrate GitHub with Zendesk, you can set up a Zap using our platform. This will allow you to automate workflows such as creating new issues in GitHub whenever a Zendesk ticket is updated or closed.

What triggers are available for the GitHub-Zendesk integration?

Our integration supports triggers like 'New Issue' in GitHub and 'Updated Ticket' in Zendesk, enabling timely actions across platforms.

Can I automatically create a Zendesk ticket from a new GitHub issue?

Yes, with the integration, you can automatically generate a Zendesk ticket whenever a new issue is created in GitHub. You'll need to set up this workflow as an action triggered by the new issue event.

Is it possible to update a GitHub issue when a Zendesk ticket status changes?

Absolutely. Our platform allows you to update pertinent fields in a GitHub issue anytime there’s a change in the status of an associated Zendesk ticket.

Do I need coding skills to set up the GitHub and Zendesk integration?

No coding skills are needed. Our user-friendly interface guides you through the process of setting up various workflows between GitHub and Zendesk.

What actions can be triggered in Zendesk from GitHub events?

Actions such as creating or updating tickets in Zendesk can be triggered from events like new pull requests or issues being opened in your GitHub repository.

How do we handle authentication for integrating these platforms?

We use secure OAuth authentication methods for both GitHub and Zendesk integrations, ensuring your data is accessible only by authorized users.

About GitHub

GitHub is the perfect place to share code and work collaboratively on private and open source software.

Learn moreLearn moreHelpHelp

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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn moreLearn moreHelpHelp

Related categories

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Connect GitHub and Zendesk to power AI-driven automation

Launch your first automated workflow

Add new Zendesk tickets to GitHub as new issues

Create issues in GitHub for new tickets in Zendesk

Create issue in GitHub when new tags are added to users in Zendesk

Convert newly tagged Zendesk tickets to GitHub issues with AI and IdeaLift

Add new Zendesk tickets to GitHub as new issues

Create issues in GitHub for new tickets in Zendesk

Create issue in GitHub when new tags are added to users in Zendesk

Convert newly tagged Zendesk tickets to GitHub issues with AI and IdeaLift

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Use GitHub and Zendesk with AI agents and code

Connect via Zapier MCP

Call from code with the Zapier SDK

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Practical ways you can use GitHub and Zendesk

Notify about GitHub repo events in Zendesk

Create Zendesk tickets from new GitHub issues

Track new GitHub pull requests in Zendesk

Learn how to automate GitHub on the Zapier blog

4 GitHub automation ideas

Learn how to automate Zendesk on the Zapier blog

7 ways to use Zapier's Zendesk integration

Make work flow with AI

Frequently Asked Questions about GitHub + Zendesk integrations

Connect GitHub to Zendesk on the world's largest no-code automation platform