GitHub + Zendesk

GitHub + Zendesk integrations

Create issues in GitHub for new tickets in Zendesk

Streamline your customer support and development process with this simple yet powerful automation. When a new ticket is created in Zendesk, this workflow will immediately create a corresponding issue in GitHub. This not only ensures swift resolution of customer issues, but also enhances collaboration between your support and development teams. Increase productivity and maintain high levels of customer satisfaction with this effective solution.

When this happens...
New TicketTriggers when a new ticket is created. Optionally select an organization.
TriggerPolling
automatically do this!
Create IssueTriggers when a new issue is created in a specific repo.
ActionWrite

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More things you can do with Zendesk and GitHub

Discover other triggers and actions you can use with Zendesk and GitHub

New Group
Triggers when a new group is created.
Trigger
Polling
Try It
- View
  Required
Trigger
Polling
Try It
- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It

New User
Triggers when a new user is created.
Trigger
Polling
Try It
- User
  Required
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write

- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Comment
  Required
- Comment format
- Should the comment be public?
- File
  Required
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Search or write
- Repo
  Required
Trigger
Polling
Try It
- Repo
  Required
- Head
Trigger
Polling
Try It
- Which gists?
Trigger
Polling
Try It
- Which types of issues should this trigger on?
- Organization
- Repo
- Label
Trigger
Polling
Try It
New Mention
Triggers when your Github username is mentioned in a Commit, Comment, Issue or Pull Request.
Trigger
Polling
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- Repo
Trigger
Polling
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- Repo
  Required
Trigger
Polling
Try It
New Repository
Triggers when a new repository is created.
Trigger
Polling
Try It
New Team
Triggers when you are added to a team.
Trigger
Polling
Try It
- Repo
  Required
- Issue
  Required
- Labels
  Required
Action
Write
- Repository
  Required
- Branch Name
  Required
- Source Branch/SHA
  Required
Action
Write
- Repo
  Required
- Branch Name
  Required
Action
Write
- Repo
  Required
- Title
  Required
- Body
- Assignee
- Milestone
- Labels
Action
Write
- Emoji
- Status Message
- Expires At
- Limited Availability
- Organization Name
Action
Write
- Repo
  Required
- Issue
  Required
- Title
- Body
- Assignee
- Milestone
- Labels
Action
Write
- Repository
  Required
- Branch Name
Action
Search
- Name
  Required
Action
Search
- Repo
  Required
- State
  Required
- Search by
  Required
- Search value
  Required
Action
Search
- Name (Login)
Action
Search
- Repo
  Required
- State
  Required
- Search by
  Required
- Search value
  Required
- Title
  Required
- Body
- Head
  Required
- Base
  Required
- Instant_merge
Action
Search or write

- Tags
  Required
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Ticket (Required for non-admins)
Trigger
Polling
Try It
- Important
- View
  Required
Trigger
Polling
Try It
New View
Triggers when a new view is created.
Trigger
Polling
Try It
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Write
- Subject
  Required
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- Ticket
  Required
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- Organization
  Required
- Name
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Search or write
- Repo
  Required
Trigger
Polling
Try It
- Repo
  Required
Trigger
Polling
Try It
- Repo
  Required
- Issue_only
Trigger
Polling
Try It
- Actor of Event
  Required
Trigger
Polling
Try It
- Repo
  Required
Trigger
Polling
Try It
- Repo
  Required
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Repo
  Required
Trigger
Polling
Try It
- Who is requested to review?
- Repo
Trigger
Polling
Try It
- Repo
  Required
Trigger
Polling
Try It
- Repo
  Required
- Body
  Required
- Issue or Pull request
  Required
Action
Write
- Repository
  Required
- File Path
  Required
- Commit Message
  Required
- File Content
  Required
- File SHA (for updates)
- Branch
Action
Write
- Gist Filename
  Required
- Content of the Gist
  Required
- Description
- Make Gist Public?
Action
Write
- Repo
  Required
- Title
  Required
- Body
- Head
  Required
- Base
  Required
- Instant_merge
Action
Write
- Repo
  Required
- Pull Request
  Required
- Comment
- Action
  Required
- Commit SHA
Action
Write
- Repo
  Required
- Pull Request
  Required
- Title
- Body
- State
- Base
Action
Write
- Organization Name
  Required
- User Name (Login)
  Required
Action
Search
- Organization or User Name
- Repository Name
  Required
Action
Search
- Repo
  Required
- State
  Required
- Search by
  Required
- Search value
  Required
Action
Search
- Repo
  Required
- State
  Required
- Search by
  Required
- Search value
  Required
- Title
  Required
- Body
- Assignee
- Milestone
- Labels
Action
Search or write

About GitHub

GitHub is the perfect place to share code and work collaboratively on private and open source software.

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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn moreLearn moreHelpHelp

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Customer Support

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