FuseDesk + Trello
Create FuseDesk cases from new Trello cards
When you create a new card in Trello, this integration will add a corresponding case in FuseDesk help desk for your team to communicate with your customer.
When you create a new card in Trello, this integration will add a corresponding case in FuseDesk help desk for your team to communicate with your customer.
- When this happens...
New CardTriggers when a new card is added.
TriggerScheduledZapier checks for new data every 15 min on the Free plan - automatically do this!
Create FuseDesk CaseCreate a new FuseDesk Case
ActionWriteCreate a new record or update an existing record in your app.
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New Board
Triggers when a new board is added.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planBoard
Time Before
Time Before (Unit)
Status
Only cards where you're a member?
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planBoardRequired
List
CardRequired
ChecklistRequired
Checklist Item NameRequired
Checklist Item Position
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.BoardRequired
ListRequired
NameRequired
Description
Label
Custom Labels
Card Position
Member
Due Date
File Attachments
URL Attachments
Checklist Name
Checklist Items
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Board
List
CardRequired
File Attachments
URL Attachments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.BoardRequired
From List
CardRequired
To Board
To ListRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Board
List
CardRequired
Card Name
Card Description
Card Due Date
Due Complete
Card Position
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.BoardRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.BoardRequired
List
CardRequired
ChecklistRequired
Checklist ItemRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Board
List
Card
ChecklistRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.BoardRequired
NameRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.BoardRequired
Label NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appBoardRequired
List
Card
SearchRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appOrganizationRequired
Board NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appOrganizationRequired
Member NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appBoardRequired
List NameRequired
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundOrganizationRequired
Board NameRequired
DescriptionRequired
Permission Level
Allow Any Team Member to Join This Board?
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
Case Closed
Triggers when a FuseDesk case has been resolved and marked as Closed
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Case Updated
Triggers when an existing FuseDesk case is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Contact Updated
Triggers when a contact is updated in FuseDesk
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Rep Added
Triggers when a rep is added to FuseDesk.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Case NumberRequired
Case Status
Rep
Department
CRM Contact Id
Summary
Details
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Contact IDRequired
Updated First Name
Updated Last Name
Updated Primary Email Address
Updated Secondary Email Address
Updated Primary Phone Number
Updated Secondary Phone Number
Updated Website
Updated Company Name
Updated Time Zone
Update Street Address, Line 1
Update Street Address, Line 2
Updated City
Updated State / Region
Updated Postal Code
Updated Country
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Quick Search TextRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appTag NameRequired
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
BoardRequired
ListRequired
Card
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.BoardRequired
CardRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Notification
Triggers when you get a new notification in Trello.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planOrganization
NameRequired
DescriptionRequired
Permission Level
Allow Any Team Member to Join This Board?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Board
List
CardRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.BoardRequired
LabelRequired
List
CardRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.BoardRequired
Member(s)Required
List
CardRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Board
List
CardRequired
Checklist NameRequired
Checklist to Copy
Checklist Items
Checklist Position
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Board
List
CardRequired
Comment TextRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.BoardRequired
NameRequired
Organization
Permission Level
Allow Any Team Member to Join This Board?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.BoardRequired
Label NameRequired
Color
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.BoardRequired
List
CardRequired
LabelRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.BoardRequired
List NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appBoardRequired
List
CardRequired
ChecklistRequired
SearchRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appOrganization
Board
List
Card NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appBoardRequired
Label NameRequired
Color
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundBoardRequired
List
CardRequired
SearchRequired
Checklist NameRequired
Checklist to Copy
Checklist Items
Checklist Position
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundOrganization
BoardRequired
ListRequired
Card NameRequired
Description
Label
Custom Labels
Card Position
Member
Due Date
File Attachments
URL Attachments
Checklist Name
Checklist Items
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundCase Created
Triggers when a new FuseDesk case is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Contact Created
Triggers when a new contact is created in FuseDesk
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Department Added
Triggers when a Department is Added.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Case SummaryRequired
Case DetailsRequired
Opened ByRequired
DepartmentRequired
Assign to Rep
CRM Contact Id
Email Address
Status
Case Tags
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.First Name
Last Name
Primary Email Address
Dupe Check by Primary Email Address?
Secondary Email Address
Primary Phone Number
Secondary Phone Number
Website
Company Name
Time Zone
Street Address, Line 1
Street Address, Line 2
City
State / Region
Postal Code
Country
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Status
CRM Contact Id
Email Address
Rep
Department
Case Tags
Case Tag Operator
Case Summary
Opened By
Case Number
Case ID
ActionThis is an event a Zap performs.SearchFind existing data in your appRep User IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQuick Search TextRequired
First Name
Last Name
Primary Email Address
Dupe Check by Primary Email Address?
Secondary Email Address
Primary Phone Number
Secondary Phone Number
Website
Company Name
Time Zone
Street Address, Line 1
Street Address, Line 2
City
State / Region
Postal Code
Country
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
About FuseDesk
FuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.
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About Trello
Trello is a team collaboration tool that lets you organize anything and everything to keep your projects on task.
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