FuseDesk + Ontraport

Create FuseDesk cases from newly-tagged Ontraport contacts

Automatically create a case in your FuseDesk help desk just by tagging a contact in Ontraport! This Zap is perfect for welcome calls, tasks, and more.

When this happens...
Tag Added
Triggers when a tag is successfully added to a contact or a custom object.
TriggerInstant
automatically do this!
Create FuseDesk Case
Create a new FuseDesk Case
ActionWrite

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Supported triggers and actions

New Contact
Triggers when a new contact is added to Ontraport.
Trigger
Polling
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- Product IdRequired
Trigger
Instant
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- Product IdRequired
Trigger
Instant
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- Email
- Last Name
- First Name
- Address
- City
- State
- Zip Code
- Address Line 2
- Country
- Office Phone
- SMS Number
- Birthday
- Title
- Fax
- Website
- Company
- First Campaign
- First Content
- First Lead Source
- First Medium
- First Term
- Last Campaign
- Last Content
- Last Lead Source
- Last Medium
- Last Term
- Facebook
- Instagram
- Twitter
- Linkedin
- Profile Image
- Sequence
- Tag
Action
Write
- SearchRequired
Action
Search

Case Created
Triggers when a new FuseDesk case is created.
Trigger
Instant
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Contact Created
Triggers when a new contact is created in FuseDesk
Trigger
Instant
Try It

Department Added
Triggers when a Department is Added.
Trigger
Instant
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- Case SummaryRequired
- Case DetailsRequired
- Opened ByRequired
- DepartmentRequired
- Assign to Rep
- CRM Contact Id
- Email Address
- Status
- Case Tags
Action
Write
- First Name
- Last Name
- Primary Email Address
- Dupe Check by Primary Email Address?
- Secondary Email Address
- Primary Phone Number
- Secondary Phone Number
- Website
- Company Name
- Time Zone
- Street Address, Line 1
- Street Address, Line 2
- City
- State / Region
- Postal Code
- Country
Action
Write
- Status
- CRM Contact Id
- Email Address
- Rep
- Department
- Case Tags
- Case Tag Operator
- Case Summary
- Opened By
- Case Number
- Case ID
Action
Search
- Rep User IDRequired
Action
Search

- FormRequired
Trigger
Instant
Try It
- TagRequired
- Object TypeRequired
Trigger
Instant
Try It
- TagRequired
- Object TypeRequired
Trigger
Instant
Try It
- Api Docs Info
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
Case Closed
Triggers when a FuseDesk case has been resolved and marked as Closed
Trigger
Instant
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Case Updated
Triggers when an existing FuseDesk case is updated.
Trigger
Instant
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Contact Updated
Triggers when a contact is updated in FuseDesk
Trigger
Instant
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Rep Added
Triggers when a rep is added to FuseDesk.
Trigger
Instant
Try It
- Case NumberRequired
- Case Status
- Rep
- Department
- CRM Contact Id
- Summary
- Details
Action
Write
- Contact IDRequired
- Updated First Name
- Updated Last Name
- Updated Primary Email Address
- Updated Secondary Email Address
- Updated Primary Phone Number
- Updated Secondary Phone Number
- Updated Website
- Updated Company Name
- Updated Time Zone
- Update Street Address, Line 1
- Update Street Address, Line 2
- Updated City
- Updated State / Region
- Updated Postal Code
- Updated Country
Action
Write
- Quick Search TextRequired
Action
Search
- Quick Search TextRequired
- First Name
- Last Name
- Primary Email Address
- Dupe Check by Primary Email Address?
- Secondary Email Address
- Primary Phone Number
- Secondary Phone Number
- Website
- Company Name
- Time Zone
- Street Address, Line 1
- Street Address, Line 2
- City
- State / Region
- Postal Code
- Country
Action
Search or write

About FuseDesk

FuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.

Related categories

Customer Support

About Ontraport

An all-in-one business and marketing platform designed for information marketers, experts, and coaches.

Learn more

Related categories

Marketing Automation

Similar apps

FuseDesk + Ontraport

Create FuseDesk cases from newly-tagged Ontraport contacts

Supported triggers and actions

New Contact

Product Purchased

Transaction Created With Product

Create or Update Contact

Find Contact

Case Created

Contact Created

Department Added

Create FuseDesk Case

Create Contact

Find Case

Get a Rep

New Form Submission

Tag Added

Tag Removed

API Request (Beta)

Case Closed

Case Updated

Contact Updated

Rep Added

Update FuseDesk Case

Update Contact

Find a Contact

Find or Create Contact

About FuseDesk

Related categories

About Ontraport

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