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FuseDesk + Jira Software Cloud + Filter by Zapier

Create FuseDesk cases when new bug tickets in Jira are resolved

When a new bug Issue in Jira is marked as done/resolved, this automation will create a case in FuseDesk to notify your affected customers.

When a new bug Issue in Jira is marked as done/resolved, this automation will create a case in FuseDesk to notify your affected customers.

  1. When this happens...
    Jira Software CloudJira Software Cloud
    Updated Issue

    Triggers when an existing issue is updated.

    TriggerScheduled
  2. automatically do this...
    Filter by ZapierFilter by Zapier
    Only continue if...

    Set up rules to specify when this Zap can continue running.

    ActionFilter
  3. then do this!
    FuseDeskFuseDesk
    Create FuseDesk Case

    Create a new FuseDesk Case

    ActionWrite
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Supported triggers and actions

What does this mean?
    • JQL

    • Order By

    Trigger
    Scheduled
    Try It
    • Info

    • Jira Cloud SiteRequired

    • Jira Email AddressRequired

    • Jira API TokenRequired

    • Projects to Trigger On

    Trigger
    Instant
    Try It
    • IssueRequired

    • AttachmentRequired

    Action
    Write
    • First IssueRequired

    • Link TypeRequired

    • Second IssueRequired

    Action
    Write
fusedesk logo
fusedesk logo

About FuseDesk

FuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.

Related categories

  • Customer Support
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jira-software-cloud logo

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.
Learn more

Related categories

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filter logo

About Filter by Zapier

Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.

Related categories