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Freshservice + Xpertly

Create Freshservice tickets from new xpertly tasks in Xpertly

Create tickets in Freshservice. Use variables from preceding Xpertly tasks to provide information in the ticket. Alert support teams of any steps that might be required as a result of this application.

Create tickets in Freshservice. Use variables from preceding Xpertly tasks to provide information in the ticket. Alert support teams of any steps that might be required as a result of this application.

  1. When this happens...
    XpertlyXpertly
    Xpertly Task

    Triggers when a Zapier task is reached in an Xpertly application.

    TriggerInstant
  2. automatically do this!
    FreshserviceFreshservice
    Create Ticket

    Create a ticket in Freshservice for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?

    • Application Name

    Trigger
    Instant
    Try It
  • Freshservice triggers, actions, and search

    New User

    Triggers when a new User is created.

    Trigger
    Instant
    Try It
  • Freshservice triggers, actions, and search

    Update User

    Triggers when a user is updated.

    Trigger
    Instant
    Try It

    • SubjectRequired

    • EmailRequired

    • DescriptionRequired

    • Priority

    • CC Emails

    • Ticket StatusRequired

    Action
    Write
  • Freshservice triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshservice.

    Trigger
    Instant
    Try It
  • Freshservice triggers, actions, and search

    Update Ticket

    Triggers when a Ticket is updated.

    Trigger
    Instant
    Try It

    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write

    • First NameRequired

    • Last Name

    • Job Title

    • Primary EmailRequired

    • Mobile Phone Number

    • Work Phone Number

    • Address

    • Background Information

    Action
    Write
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About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

Related categories

  • Server Monitoring
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About Xpertly

Xpertly is an automation platform for codifying business IT processes.

Related categories