Freshservice + Xpertly
Create Freshservice tickets from new xpertly tasks in Xpertly
Create tickets in Freshservice. Use variables from preceding Xpertly tasks to provide information in the ticket. Alert support teams of any steps that might be required as a result of this application.
Create tickets in Freshservice. Use variables from preceding Xpertly tasks to provide information in the ticket. Alert support teams of any steps that might be required as a result of this application.
- When this happens...Xpertly Task
Triggers when a Zapier task is reached in an Xpertly application.
- automatically do this!Create Ticket
Create a ticket in Freshservice for your domain.
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Application Name
Try ItNew User
Triggers when a new User is created.
Try ItUpdate User
Triggers when a user is updated.
Try ItSubjectRequired
DescriptionRequired
Ticket StatusRequired
Type
EmailRequired
CC Emails
Category
Priority
Urgency
Impact
Department
Group
Source
New Ticket
Triggers when there is a new ticket is created in Freshservice.
Try ItUpdated Ticket
Triggers when a Ticket is updated.
Try ItTicket NoRequired
NotesRequired
PrivateRequired
First NameRequired
Last Name
Job Title
Primary EmailRequired
Mobile Phone Number
Work Phone Number
Address
Background Information