Create Freshservice tickets from new RingCentral call log records
Effortlessly manage your call records with this workflow. When a new call log is noted in RingCentral, a ticket is instantly created in your Freshservice account. This process not only saves time but also ensures that each call is tracked and appropriately addressed, enhancing your customer support and service management. Enjoy seamless communication management with this RingCentral to Freshservice workflow.
Effortlessly manage your call records with this workflow. When a new call log is noted in RingCentral, a ticket is instantly created in your Freshservice account. This process not only saves time but also ensures that each call is tracked and appropriately addressed, enhancing your customer support and service management. Enjoy seamless communication management with this RingCentral to Freshservice workflow.
- When this happens...New Call Log Record
Triggers when there is a new call log record.
- automatically do this!Create Ticket
Create a ticket in Freshservice for your domain.
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Description
Call Log TypeRequired
ViewRequired
Phone Number
Extension Number
Direction
Recording Type
Missed Calls Filter
Results
Delay By
Try ItDo Not Disturb (DND) Presence Updated
Triggers when a user wants to change the Do Not Disturb (DND) presence status.
Try ItDescription
Call Log TypeRequired
Delay By
Try ItType
StatusRequired
Try It