Freshdesk + Samepage

Get Samepage team chats for new Freshdesk tickets

Automatically notify your team whenever a new ticket is issued in Freshdesk. This Zapier integration will post a message to a Samepage team chat of your choice. You can customize how much information about the ticket is shared, so your team can stay on top of tickets as they come in. Keep notifications out of your inbox, never miss another ticket, and now, you won't have to keep an extra tab open for Freshdesk!

Automatically notify your team whenever a new ticket is issued in Freshdesk. This Zapier integration will post a message to a Samepage team chat of your choice. You can customize how much information about the ticket is shared, so your team can stay on top of tickets as they come in. Keep notifications out of your inbox, never miss another ticket, and now, you won't have to keep an extra tab open for Freshdesk!

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    SamepageSamepage
    [Old Samepage] Post Team Chat Message

    Posts a new chat message to a specific team.

    ActionWrite
Start free with email
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Contact

    Triggers when a user is updated.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
  • Freshdesk triggers, actions, and search

    New Contact

    Triggers when a new customer is created.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Ticket

    Triggers when a Ticket is updated.

    Trigger
    Instant
    Try It
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

Similar apps

Zendesk integrationsZendesk integrations

Zendesk

Customer Support
Help Scout integrationsHelp Scout integrations

Help Scout

Customer Support
Mojo Helpdesk integrationsMojo Helpdesk integrations

Mojo Helpdesk

Customer Support
samepage logo
samepage logo

About Samepage

Samepage is a team collaboration platform that brings people together to get work done in one place. Discuss ideas, share files, assign tasks, and finish projects – all in real time, and all from one app.

Related categories

  • Team Chat

Similar apps

Teamwork integrationsTeamwork integrations

Teamwork

Project Management
Quip integrationsQuip integrations

Quip

Documents
Basecamp 3 integrationsBasecamp 3 integrations

Basecamp 3

Project Management