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Freshdesk + OneDesk

Add new Freshdesk tickets to OneDesk

Want to be able to keep track of your customers' problems from both Freshdesk and OneDesk? Let this Zapier integration help. Set it up, and it will automatically create new tickets in your OneDesk account whenever new ticket are created in your Freshdesk account.

Want to be able to keep track of your customers' problems from both Freshdesk and OneDesk? Let this Zapier integration help. Set it up, and it will automatically create new tickets in your OneDesk account whenever new ticket are created in your Freshdesk account.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    OneDeskOneDesk
    Create Item

    Creates an item.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

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onedesk logo
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About OneDesk

OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.

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