FacilityBot + Microsoft Teams

FacilityBot + Microsoft Teams integrations

Send channel messages in Microsoft Teams for new fault reports in FacilityBot

Set up this integration to keep your team effortlessly updated about new fault reports made in FacilityBot. Once this Zapier template is in place, each new fault report created in FacilityBot will be sent to the channel of your choice in Microsoft Teams.

When this happens...
New Fault ReportTriggers when a new fault report is created.
TriggerInstant
automatically do this!
Send Bot MessageSends a message to a public channel from the Zapier bot. Requires installation of the Zapier app from the Teams Store.
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More things you can do with FacilityBot and Microsoft Teams

Discover other triggers and actions you can use with FacilityBot and Microsoft Teams

New Request
Triggers when a new request is created
Trigger
Instant
Try It
New Facility Booking
Triggers when a new facility booking is created
Trigger
Instant
Try It
New Fault Report
Triggers when a new fault report is created.
Trigger
Instant
Try It
- Fault Type
  Required
- Fault Description
  Required
- Fault Location
  Required
- Select Location Tags
- Upload fault image
- Link to Asset
Action
Write
- Team
  Required
- Channel
  Required
- Member
- Highlight Word
Trigger
Polling
Try It

New Chat
Triggers when a new chat is created.
Trigger
Polling
Try It
- Team
  Required
- Channel
  Required
Trigger
Polling
Try It

- Team
  Required
- Channel Name
  Required
- Description
- Favorite for All?
Action
Write
- Team Member(s)
  Required
- Message Text Format
- Message Text
  Required
Action
Write
- Team
  Required
- Channel Name
  Required
- Description
Action
Write
- Team
  Required
- Public Channel
  Required
- Message Text
  Required
- Message Text Format
Action
Write
- Chat
  Required
- Message Text Format
- Message Text
  Required
Action
Write
- Availability
  Required
- Duration (Minutes)
Action
Write
- Info
- Display Name
- First Name
- Last Name
- Mobile Phone
- Business Phone
- About Me
- Birthday
Action
Write
- Team
  Required
- Channel ID
  Required
Action
Search
- Chat ID
  Required
Action
Search
- Search by
  Required
Action
Search

New Desk Booking
Triggers when a new desk booking is created
Trigger
Instant
Try It
New Pending Checklist
Triggers when a new pending checklist is created
Trigger
Instant
Try It
New Talk to Agent Request
Triggers when a new talk to agent request is created
Trigger
Instant
Try It
- Team
  Required
Trigger
Polling
Try It
- Chat
  Required
- Exclude messages by you?
Trigger
Polling
Try It
- Team
  Required
Trigger
Polling
Try It
- Team
  Required
- Channel
  Required
Trigger
Polling
Try It
- Team Member
  Required
Action
Write
- Chat
  Required
- Message
  Required
- Message Text
  Required
- Message Text Format
Action
Write
- Team
  Required
- Channel
  Required
- Message ID
  Required
- Message Text Format
- Reply Content
  Required
Action
Write
- Team
  Required
- Channel
  Required
- Message Text
  Required
- Message Text Format
Action
Write
- Send To
  Required
- Message Text (Optional)
- Card Type
  Required
Action
Write
- Chat
  Required
- Message ID
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Team
  Required
- Channel
  Required
- Message ID
  Required
Action
Search
- Chat ID
  Required
- Message ID
  Required
Action
Search
- Team
  Required
- Channel Name
  Required
- Include Archived Channels
Action
Search

About FacilityBot

Allow staff to book desks, report faults, make service requests, book rooms, invite visitors and get automated FAQ responses (chatbot) through a single channel.

HelpHelp

Related categories

Customer Support

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

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Related categories

Microsoft

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