EvaluAgent + LiveChat
Import LiveChat finished chats in to EvaluAgent
Import finished chats from your Live Chat service in to EvaluAgent. Once chats have been imported in to EvaluAgent, you can then assign them to your evaluators ready for quality checking.
Import finished chats from your Live Chat service in to EvaluAgent. Once chats have been imported in to EvaluAgent, you can then assign them to your evaluators ready for quality checking.
- When this happens...Finished Chat
Triggers when the chat is ended.
- automatically do this!Import a Contact
Imports a contact record into EvaluAgent.
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About EvaluAgent
EvaluAgent provides everything you need to evaluate, coach and engage agents. This app allows you to view zendesk tickets that have been evaluated inside evaluation and have instant access to the results
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About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.