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EvaluAgent + LiveChat

EvaluAgent + LiveChat

EvaluAgent + LiveChat integrations

Import LiveChat finished chats in to EvaluAgent

Import finished chats from your Live Chat service in to EvaluAgent. Once chats have been imported in to EvaluAgent, you can then assign them to your evaluators ready for quality checking.

  1. When this happens...
    Finished Chat
    Finished Chat
    Finished ChatTriggers when the chat is ended.
  2. automatically do this!
    Import a Contact
    Import a Contact
    Import a ContactImports a contact record into EvaluAgent.
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More things you can do with LiveChat and EvaluAgent

Discover other triggers and actions you can use with LiveChat and EvaluAgent

    • Contact Date
      Required
    • Contact Date Format
      Required
    • Contact Reference
      Required
    • Link to Record
    • User ID
      Required
    • Link to EvaluAgent User Record
      Required
    • Source
      Required
    Action
    Write
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About EvaluAgent
EvaluAgent provides everything you need to evaluate, coach and engage agents. This app allows you to view zendesk tickets that have been evaluated inside evaluation and have instant access to the results
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About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
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