When this happens...
Email Parser by ZapierNew Email
Then do this...
FreshdeskCreate Ticket

If any of your customer support—from troubleshooting to app feedback—goes to a particular email inbox, you can stop copying and pasting information to create Freshdesk tickets and let Zapier do it automatically!

How this works

  1. New emails arrive in a specific inbox
  2. Zapier creates new tickets in Freshdesk from the emails

Apps involved

  • Email Parser by Zapier
  • Freshdesk

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Email Parser by Zapier + Freshdesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Email Parser by Zapier
New Email

Triggers when a mailbox gets a new email. Don't forget to set up your parser mailboxes at https://parser.zapier.com/.

Freshdesk
Create Company

Allows you to create a Company entry in Freshdesk.

Freshdesk
New Contact

Triggers when a new customer is created.

Freshdesk
Create Ticket

Create a ticket in Freshdesk for your domain.

Freshdesk
New Ticket Note

Triggers when a Note is added to a Ticket.

Freshdesk
Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

Freshdesk
New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Freshdesk
Add Notes to a Ticket

Add Private or Public notes to a Freshdesk Support Ticket.

Email Parser by Zapier
New Mailbox

Triggers when a new mailbox is added.

Freshdesk
Create Forum Topic

Create a new Forum Topic on Freshdesk Forums.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,000+ others.

Become a Zapier Integration Partner

Send emails to your custom "@robot.zapier.com" address and extract any data! Visit http://parser.zapier.com/ for more information!

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.