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Email Parser by Zapier + Freshdesk

Create new Freshdesk tickets when new emails arrive in a specific mailbox

If any of your customer support—from troubleshooting to app feedback—goes to a particular email inbox, you can stop copying and pasting information to create Freshdesk tickets and let Zapier do it automatically!

If any of your customer support—from troubleshooting to app feedback—goes to a particular email inbox, you can stop copying and pasting information to create Freshdesk tickets and let Zapier do it automatically!

  1. When this happens...
    Email Parser by ZapierEmail Parser by Zapier
    New Email

    Triggers when a mailbox gets a new email. Don't forget to set up your parser mailboxes at https://parser.zapier.com/.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
Start free with email
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Supported triggers and actions

What does this mean?
    • MailboxRequired

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
email-parser logo
email-parser logo

About Email Parser by Zapier

Send emails to your custom "@robot.zapier.com" address and extract any data! Visit http://parser.zapier.com/ for more information!
Help

Related categories

  • Email
  • Zapier
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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