Ecwid by Lightspeed + Zendesk
Add new Ecwid customers to Zendesk
You can have your customers' information sent from Ecwid to Zendesk automatically and communicate with them whenever you need it.
You can have your customers' information sent from Ecwid to Zendesk automatically and communicate with them whenever you need it.
- When this happens...
New CustomerTriggers when a new customer is created.
TriggerScheduledZapier checks for new data every 15 min on the Free plan - automatically do this!
Create UserTriggers when a new user is created.
ActionWriteCreate a new record or update an existing record in your app.
- Free forever for core features
- 14 day trial for premium features & apps
New Abandoned Cart
Triggered when a customer leaves an online store without making a purchase.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planPayment Status
Fulfillment Status
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planPayment Status
Fulfillment Status
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planPayment Status
Fulfillment Status
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planCoupon NameRequired
Coupon CodeRequired
Discount
Discount Type
Status
Launch Date
Expiration Date
Total Limit
Uses Limit
applicationLimit
Order Count
repeatCustomerOnly
catalogLimitProducts
catalogLimitCategories
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TitleRequired
PriceRequired
SKU Number
Description
Quantity
Weight
Enabled
Unlimited
Compare To Price
Is Shipping Required
Warning Limit
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Keyword
Name
Email
Group ID
Minimum number of order a customer placed
Maximum number of order a customer placed
Accept Marketing
Created From
Created To
Updated From
Updated To
ActionThis is an event a Zap performs.SearchFind existing data in your appKeyword
SKU
Product ID
Enabled
ActionThis is an event a Zap performs.SearchFind existing data in your appKeyword
SKU Number
Product ID
Enabled
TitleRequired
PriceRequired
Description
Quantity
Weight
Unlimited
Compare To Price
Is Shipping Required
Warning Limit
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundTicket (Required for non-admins)
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free plan
New User
Triggers when a new user is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNameRequired
Details
Notes
Tags
Domain Names
External Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.SubjectRequired
Assignee
Collaborators
Collaborator Emails
Group
Requester Name
Requester Email
First Comment/Description format
First Comment/DescriptionRequired
Should the first Comment be public?
Tags
Status
Type
Priority
Submitter
Ticket form
Sharing Agreements
Brand
External ID
Email CC
Attachment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
Comment body
Comment format
Should the Comment be public?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.OrganizationRequired
Name
Details
Notes
Tags
Domain Names
External Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.UserRequired
Name
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Api Docs Info
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.QueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appTicket IdRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
NameRequired
Details
Notes
Tags
Domain Names
External Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundQueryRequired
NameRequired
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
New Paid Order
Triggered when a new paid order is placed (with line item support).
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew Product
Triggers when a new product is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planCustomer's EmailRequired
Customer's Password
Customer group ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.EmailRequired
Payment StatusRequired
Fulfilment StatusRequired
Product NameRequired
Product PriceRequired
Product QuantityRequired
Product SKU
Product Weight
Payment Method
Total
Tax
Order Comments
Shipping Rate
Shipping Person Name
Shipping Method Name
Shipping Person Company Name
Shipping Person Street
Shipping Person City
Shipping Person Country Code
Shipping Person Postal Code
Shipping Person State Code
Shipping Person Phone
Billing Person Name
Billing Person Company Name
Billing Person Street
Billing Person City
Billing Person Country Code
Billing Person Postal Code
Billing Person State Code
Billing Person Phone
Subtotal
Payment Module
customerTaxExempt
customerTaxId
customerTaxIdValid
reversedTaxApplied
IP Address
Coupon Discount
Referer Url
Volume Discount
Customer ID
Hidden
Membership Based Discount
Total And Membership Based Discount
Discount
Global Referer
Create Date
Customer Group
Tracking Number
Payment Message
External Transaction ID
Affiliate ID
Private Admin Notes
Pickup Time
Accept Marketing
Disable All Customer Notifications
External Fulfillment
External Order ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Product IDRequired
SKU
Name
Quantity
Unlimited
Price
Compare To Price
Weight
Enabled
Description
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Keywords
Order Number
Vendor Order Number
Email
Customer ID
Payment Status
Fulfillment Status
Accept Marketing
Referer ID
Product ID
Coupon Code
Total From
Total To
Created From
Created To
Updated From
Updated To
Payment Method
Shipping Method
ActionThis is an event a Zap performs.SearchFind existing data in your appKeyword
Name
Customer's EmailRequired
Group ID
Minimum number of order a customer placed
Maximum number of order a customer placed
Accept Marketing
Created From
Created To
Updated From
Updated To
Customer's Password
Customer group ID
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNew Group
Triggers when a new group is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew Organization
Triggers when a new organization is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew View
Triggers when a new view is created.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planTicketRequired
TagsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
CommentRequired
Should the comment be public?
FileRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
TagsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
Subject
Assignee
Group
New status
New Comment to add to the Ticket
New Comment format
Should the new Comment be public?
Tags
Additional Tags
Remove Tags
Type
Priority
Submitter
Brand
External ID
Requester
Sharing Agreements
Ticket form
Collaborators
Collaborator Emails
Email CC
Attachment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.NameRequired
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.QueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
SubjectRequired
Assignee
Collaborators
Collaborator Emails
Group
Requester Name
Requester Email
First Comment/Description format
First Comment/DescriptionRequired
Should the first Comment be public?
Tags
Status
Type
Priority
Submitter
Ticket form
Sharing Agreements
Brand
External ID
Email CC
Attachment
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundQueryRequired
SubjectRequired
Assignee
Collaborators
Collaborator Emails
Group
Requester Name
Requester Email
First Comment/Description format
First Comment/DescriptionRequired
Should the first Comment be public?
Tags
Status
Type
Priority
Submitter
Ticket form
Sharing Agreements
Brand
External ID
Email CC
Attachment
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
About Ecwid by Lightspeed
Ecwid by Lightspeed is a cloud online store builder which lets you instantly launch an online store on any website, Facebook page, or multiple sites simultaneously.
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eCommerceAbout Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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