Ecwid by Lightspeed + PenPals

Send PenPals handwritten cards for new abandoned carts in Ecwid by Lightspeed

Standard email reminders often fail to rescue abandoned carts, leaving revenue on the table. Whenever Ecwid flags an abandoned cart, this integration automatically triggers a personalized, handwritten PenPals card that nudges shoppers back to checkout. The tangible note cuts through digital noise, boosting recovery rates with fully automated handwritten outreach.

Standard email reminders often fail to rescue abandoned carts, leaving revenue on the table. Whenever Ecwid flags an abandoned cart, this integration automatically triggers a personalized, handwritten PenPals card that nudges shoppers back to checkout. The tangible note cuts through digital noise, boosting recovery rates with fully automated handwritten outreach.

  1. When this happens...
    Ecwid by LightspeedEcwid by Lightspeed
    New Abandoned Cart

    Triggered when a customer leaves an online store without making a purchase.

    TriggerPolling
  2. automatically do this!
    PenPalsPenPals
    Send Handwritten Card

    Sends a handwritten card. Note: requires active payment method in your PenPals account.

    ActionWrite
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Supported triggers and actions

    • Customer Email

    • Agreed to receive email marketing

    Trigger
    Polling
    Try It
  • Ecwid by Lightspeed triggers, actions, and search

    New Paid Order

    Triggered when a new paid order is placed (with line item support).

    Trigger
    Polling
    Try It
    • Customer's EmailRequired

    • Customer's Password

    • Customer group ID

    • Customer's Name

    Action
    Write
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ecwid logo

About Ecwid by Lightspeed

Ecwid by Lightspeed is a cloud online store builder which lets you instantly launch an online store on any website, Facebook page, or multiple sites simultaneously.
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Related categories

  • eCommerce

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penpals logo
penpals logo

About PenPals

PenPals is a service to automate handwritten cards for key moments, helping deliver a more personal touch to clients & prospects.

Related categories

  • Customer Appreciation