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Quickly connect Dovetail to Gong with a Zapier template.

Our most popular template

Create Dovetail notes for new Gong calls
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Gong + Dovetail

Create Dovetail notes for new Gong calls

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Gong + Dovetail

How Zapier works

Zapier makes it easy to integrate Dovetail with Gong - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Published Insight" from Dovetail.

Add your action

An action happens after the trigger—such as "Add a "Content Shared" Event Into Gong's Activity Timeline" in Gong.

You’re connected!

Zapier seamlessly connects Dovetail and Gong, automating your workflow.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

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Frequently Asked Questions about Dovetail + Gong integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Dovetail and Gong

Can I integrate Dovetail with Gong using your platform?

Yes, you can integrate Dovetail with Gong using our platform by creating automated workflows that involve triggers and actions. This integration allows you to streamline data between the two applications without manual intervention.

What are some common triggers in the Dovetail and Gong integration?

Common triggers for the Dovetail-Gong integration include when a new conversation is logged on Gong or when a new note is created in Dovetail. These triggers can then initiate subsequent actions in the other application.

Are there any specific actions I can automate with this integration?

Yes, you can automate various actions such as creating a new project in Dovetail when a milestone is reached in Gong, or updating records in Gong based on updates from Dovetail.

Is coding knowledge necessary for integrating Dovetail with Gong?

No coding knowledge is necessary. Our platform provides an intuitive interface that allows you to set up the integration using pre-defined triggers and actions without writing any code.

How do I handle errors during the integration process?

We monitor integrations closely, and our platform provides detailed error messages if something goes wrong. You will be guided through troubleshooting steps to resolve any issues that arise.

Can I customize the fields mapped between Dovetail and Gong during integration?

Yes, you can customize field mappings between Dovetail and Gong according to your specific workflow needs, ensuring data transfers seamlessly across platforms fitting your business requirements.

Do updates in one application reflect immediately in the other when integrated?

Typically, updates will reflect quickly depending on how you've configured your triggers and actions. However, there might be slight delays based on network speeds and server loads at busy times.

Practical ways you can use Dovetail and Gong

Ticket Routing Automation

Streamlining support ticket management by automatically routing incoming tickets to the appropriate support team based on predefined criteria.

Customer Support Ops

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Automated Lead Qualification

Automating the process of qualifying sales leads by integrating CRM data, lead scoring systems, and pre-configured workflows.

Sales Ops

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Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions

- Project
Trigger
Polling
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Updated Project
Triggers when a project is updated.
Trigger
Polling
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- Project
- Title
- Content
- Published
- Append content if insight exists
Action
Write
- Name
Action
Write
- 1. THE OBJECT THAT WAS SHARED - What's the name of the object?
  Required
- 1. THE OBJECT THAT WAS SHARED - What's the ID of the object?
  Required
- 1. THE OBJECT THAT WAS SHARED - What's the direct URL to view the object?
  Required
- 1. THE OBJECT THAT WAS SHARED - How many dynamic properties do you have to display for the object?
  Required
- 2. THE SHARING EVENT - What's the name of the event? (example: "Document Sent" or "Presentation Shared")
- 2. THE SHARING EVENT - What's The ID Of The event?
- 2. THE SHARING EVENT - What's The URL to view more info regarding the event?
- 2. THE SHARING EVENT - How Many Dynamic Properties Do You Have To Display For The sharing event?
  Required
- Email
  Required
- Name
- Email Addresses
  Required
- Delimiter
- Sharing Message Subject
- Sharing Message Body
- GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
Action
Write
- 1. THE OBJECT THAT WAS SHARED - What's the name of the object?
  Required
- 1. THE OBJECT THAT WAS SHARED - What's the ID of the object?
  Required
- 1. THE OBJECT THAT WAS SHARED - What's the direct URL to view the object?
  Required
- 1. THE OBJECT THAT WAS SHARED - How many dynamic properties do you have to display for the object?
  Required
- 2. THE SHARING EVENT - What's the name of the event? (example: "Document Sent" or "Presentation Shared")
- 2. THE SHARING EVENT - What's The ID Of The event?
- 2. THE VIEWING EVENT - What's The URL To View More Info Regarding The Event?
- 2. THE SHARING EVENT - How Many Dynamic Properties Do You Have To Display For The sharing event?
  Required
- Email
  Required
- Name
- GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
Action
Write

New Project
Triggers when a new project is created
Trigger
Polling
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- Channel
  Required
- Text
  Required
- Timestamp
  Required
- Custom fields
Action
Write
- Project
- Title
- Content
- Append content if insight exists
Action
Write
- Accessible Workspaces
- Available Saved Searches
Trigger
Instant
Try It
- 1. THE OBJECT THAT WAS SHARED - What's the name of the object?
  Required
- 1. THE OBJECT THAT WAS SHARED - What's the ID of the object?
  Required
- 1. THE OBJECT THAT WAS SHARED - What's the direct URL to view the object?
  Required
- 1. THE OBJECT THAT WAS SHARED - How many dynamic properties do you have to display for the object?
  Required
- 2. THE SHARING EVENT - What's the name of the event? (example: "Document Sent" or "Presentation Shared")
- 2. THE SHARING EVENT - What's The ID Of The event?
- 2. THE VIEWING EVENT - What's The URL To View More Info Regarding The Event?
- 2. THE SHARING EVENT - How Many Dynamic Properties Do You Have To Display For The sharing event?
  Required
- Email
  Required
- Name
- GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
Action
Write

About Dovetail

Dovetail is an AI-first customer insights hub that combines feedback and research to create a single source of truth for customer knowledge.

Learn moreLearn moreHelpHelp

Related categories

Project Management

About Gong

Gong has helped thousands of sales pros have better sales conversations every day.

HelpHelp

Related categories

CRM (Customer Relationship Management)

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

Connect Dovetail and Gong to unlock the power of automation

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

Set up your first integration

Create Dovetail notes for new Gong calls

Create Dovetail notes for new Gong calls

How Zapier works

Choose a trigger

Add your action

You’re connected!

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Make work flow with AI

Frequently Asked Questions about Dovetail + Gong integrations

Practical ways you can use Dovetail and Gong

Ticket Routing Automation

Automated Lead Qualification

Supported triggers and actions

Connect Dovetail to Gong on the world's largest no-code automation platform