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Set up your first integration

Quickly connect Dovetail to Gong with a Zapier template.

Our most popular template

Create Dovetail notes for new Gong calls
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Gong + Dovetail

Create Dovetail notes for new Gong calls

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Gong + Dovetail

How Zapier works

Zapier makes it easy to integrate Dovetail with Gong - no code necessary. See how you can get setup in minutes.

Select a trigger from Dovetail

A trigger is an event that starts your Zap and runs the workflow. For example, with Dovetail, a trigger could be "New Insight."

A trigger is the event that kicks off your automated workflow.

Setup an action from Gong

An action is what takes place after the automation is triggered. For example, with Gong, the action could be "Add a "Content Shared" Event Into Gong's Activity Timeline."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Dovetail to Gong

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Dovetail to Gong integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Frequently Asked Questions about Dovetail + Gong integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Dovetail and Gong

Can I integrate Dovetail with Gong using your platform?

Yes, you can integrate Dovetail with Gong using our platform by creating automated workflows that involve triggers and actions. This integration allows you to streamline data between the two applications without manual intervention.

What are some common triggers in the Dovetail and Gong integration?

Common triggers for the Dovetail-Gong integration include when a new conversation is logged on Gong or when a new note is created in Dovetail. These triggers can then initiate subsequent actions in the other application.

Are there any specific actions I can automate with this integration?

Yes, you can automate various actions such as creating a new project in Dovetail when a milestone is reached in Gong, or updating records in Gong based on updates from Dovetail.

Is coding knowledge necessary for integrating Dovetail with Gong?

No coding knowledge is necessary. Our platform provides an intuitive interface that allows you to set up the integration using pre-defined triggers and actions without writing any code.

How do I handle errors during the integration process?

We monitor integrations closely, and our platform provides detailed error messages if something goes wrong. You will be guided through troubleshooting steps to resolve any issues that arise.

Can I customize the fields mapped between Dovetail and Gong during integration?

Yes, you can customize field mappings between Dovetail and Gong according to your specific workflow needs, ensuring data transfers seamlessly across platforms fitting your business requirements.

Do updates in one application reflect immediately in the other when integrated?

Typically, updates will reflect quickly depending on how you've configured your triggers and actions. However, there might be slight delays based on network speeds and server loads at busy times.

Connect Dovetail and Gong to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Project
Trigger
Scheduled
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Updated Project
Triggers when a project is updated.
Trigger
Scheduled
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- Project
- Title
- Content
- Published
- Append content if insight exists
Action
Write
- Name
Action
Write
- 1. THE OBJECT THAT WAS SHARED - What's the name of the object?
  Required
- 1. THE OBJECT THAT WAS SHARED - What's the ID of the object?
  Required
- 1. THE OBJECT THAT WAS SHARED - What's the direct URL to view the object?
  Required
- 1. THE OBJECT THAT WAS SHARED - How many dynamic properties do you have to display for the object?
  Required
- 2. THE SHARING EVENT - What's the name of the event? (example: "Document Sent" or "Presentation Shared")
- 2. THE SHARING EVENT - What's The ID Of The event?
- 2. THE SHARING EVENT - What's The URL to view more info regarding the event?
- 2. THE SHARING EVENT - How Many Dynamic Properties Do You Have To Display For The sharing event?
  Required
- Email
  Required
- Name
- Email Addresses
  Required
- Delimiter
- Sharing Message Subject
- Sharing Message Body
- GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
Action
Write

- 1. THE OBJECT THAT WAS SHARED - What's the name of the object?
  Required
- 1. THE OBJECT THAT WAS SHARED - What's the ID of the object?
  Required
- 1. THE OBJECT THAT WAS SHARED - What's the direct URL to view the object?
  Required
- 1. THE OBJECT THAT WAS SHARED - How many dynamic properties do you have to display for the object?
  Required
- 2. THE SHARING EVENT - What's the name of the event? (example: "Document Sent" or "Presentation Shared")
- 2. THE SHARING EVENT - What's The ID Of The event?
- 2. THE VIEWING EVENT - What's The URL To View More Info Regarding The Event?
- 2. THE SHARING EVENT - How Many Dynamic Properties Do You Have To Display For The sharing event?
  Required
- Email
  Required
- Name
- GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
Action
Write

New Project
Triggers when a new project is created.
Trigger
Scheduled
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- Channel
  Required
- Text
  Required
- Timestamp
  Required
- Custom fields
Action
Write
- Project
- Title
- Content
- Analyze sentiment
- Append content if insight exists
Action
Write
- Accessible Workspaces
- Available Saved Searches
Trigger
Instant
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- 1. THE OBJECT THAT WAS SHARED - What's the name of the object?
  Required
- 1. THE OBJECT THAT WAS SHARED - What's the ID of the object?
  Required
- 1. THE OBJECT THAT WAS SHARED - What's the direct URL to view the object?
  Required
- 1. THE OBJECT THAT WAS SHARED - How many dynamic properties do you have to display for the object?
  Required
- 2. THE SHARING EVENT - What's the name of the event? (example: "Document Sent" or "Presentation Shared")
- 2. THE SHARING EVENT - What's The ID Of The event?
- 2. THE VIEWING EVENT - What's The URL To View More Info Regarding The Event?
- 2. THE SHARING EVENT - How Many Dynamic Properties Do You Have To Display For The sharing event?
  Required
- Email
  Required
- Name
- GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
Action
Write

Learn how to automate Dovetail on the Zapier blog

Learn how to automate Gong on the Zapier blog

About Dovetail

Dovetail lets you organize user research data, analyze it together, and share insights with your team. Understand your customers with Dovetail and build better things.

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