Dovetail Integrations

Got customer feedback, good product ideas, or user research in Trello? Use this Trello to Dovetail integration to copy cards into Dovetail automatically for organization, analysis, and prioritization. Just activate this Zap, and whenever you add a new card to your Trello board, Zapier will automatically add a new note with the card info to your Dovetail account.

How this Trello-Dovetail integration works

1. A new card is created in Trello
2. Zapier creates a note in Dovetail

Apps involved

• Trello
• Dovetail

Making great product decisions requires an understanding of your customer feedback, regardless of where it comes from. This Zapier integration will append the details of new tweets mentioning your account to a note in a Dovetail project. Compare the feedback you get via Twitter alongside the rest of your research data, and make better product decisions as a result.

How this Twitter-Dovetail integration works

1. A tweet mentioning your account is created on Twitter
2. Zapier appends the details of the tweet to a note in Dovetail

Apps involved

• Twitter
• Dovetail

Did someone drop an interesting idea, a feature suggestion, or customer feedback in your Slack channel? Save it along with your other feedback and feature requests so you can prioritize accordingly. When you react to a message using the Slack emoji you select when setting this Zap up, this Zapier integration will automatically save the message it as a new note in Dovetail.

How this Slack-Dovetail integration works

1. Someone reacts to a message in Slack using the ‘mega’ emoji
2. Zapier appends the details of the message to a note in Dovetail

Apps involved

• Slack
• Dovetail

Got customer feedback or user research data in your webhook-powered app? Import it directly into Dovetail via a Zapier webhook integration. Whenever new data comes in from your webhook, Zapier will use it to add a new note to Dovetail. Keep track of user feedback and feature requests, shape your ideas, and prioritize them in Dovetail.

How this Webhooks by Zapier-Dovetail integration works

1. A new webhook is created via Zapier
2. Zapier creates a new note in Dovetail

Apps involved

• Webhooks by Zapier
• Dovetail

Want to keep all of your user research in one place? This Zapier integration saves your research notes from Evernote in Dovetail, alongside your customer feedback and other user research. Set up this Zap to automatically add new Evernote notes to Dovetail. Then you can organize your research notes on a board and make highlights to uncover patterns across data in Dovetail.

Note: This integration doesn’t import existing Evernote notes into Dovetail, only new notes you create after it’s set up.

How this Evernote-Dovetail integration works

1. You create a new note in an Evernote notebook
2. Zapier creates that note in your Dovetail project

Apps involved

• Evernote
• Dovetail

Centralize your user research and customer feedback to discover patterns across data from different sources. When someone fills out your survey in Google Forms, this Zapier integration automatically creates a new note in Dovetail. That way, you don't have to export your form responses manually. Instead, you can rest assured that the customer feedback is already in the right place.

Note: This integration doesn’t import existing responses, only new responses after you’ve set it up.

How this Google Forms-Dovetail integration works

1. Someone fills out your survey in Google Forms
2. Zapier stores their response as a new note in Dovetail

Apps involved

• Google Forms
• Dovetail

Save customer feedback that arrives via email. Set up this Zap then simply add a label to new emails in Gmail (or set up an automatic bundle in Inbox) then new emails matching that label will automatically be saved as notes in Dovetail. Centralize user research and customer feedback in one place, and add tags to identify patterns across data sources.

Note: This Zapier integration doesn’t import existing emails into Dovetail, only new labeled emails after you’ve set it up.

How this Gmail-Dovetail integration works

1. A label is added to an email in Gmail (or a ‘bundle’ in Inbox)
2. Zapier saves the email in as a note in your Dovetail project

Apps involved

• Gmail (or Google Inbox)
• Dovetail

Note: This integration will only work if you have a Business Gmail account - these have custom domains. Free consumer Gmail accounts cannot be used with this integration. Read Help docs here.

Got a project on GitHub with lots of feedback stored as GitHub issues? Store all of your customer feedback, including feedback from GitHub, in one place: Dovetail. Use this Zap to automatically add new GitHub issues to Dovetail as notes. From there, you can use Dovetail organize your feedback and add tags to see patterns across data sources.

Note: This integration doesn’t import existing issues into Dovetail, only new issues after you’ve set it up.

How this GitHub-Dovetail integration works

1. A new issue is created in GitHub
2. Zapier saves the issue as a note in Dovetail

Apps involved

• GitHub
• Dovetail

Keep all of your user research and customer feedback in one place so you can make better, informed decisions. When someone fills out your form in Wufoo, Zapier automatically creates a new note in Dovetail with the details of their entry. Then your user research team can immediately use Dovetail to find patterns and insights from the new form entries.

Note: This Zapier integration doesn’t import existing entries, only new entries after you’ve set it up.

How this Wufoo-Dovetail integration works

1. Someone creates a new entry in your Wufoo form
2. Zapier stores their entry as a new note in Dovetail

Apps involved

• Wufoo
• Dovetail

Quickly and effortlessly analyze transcripts from customer interviews and user testing sessions with this integration. When a new transcript is delivered in Rev, this Zapier integration will copy the transcription into a new Dovetail note for analysis. That way, you don't have to copy and paste the transcript over to Dovetail yourself.

Note: This Zapier integration doesn’t import existing transcriptions, only new transcriptions after you’ve set it up.

How this Rev-Dovetail integration works

1. A new transcription is delivered in Rev
2. Zapier saves the transcription as a note in Dovetail

Apps involved

• Rev
• Dovetail

If you use JIRA for feedback management, bug reports, or as a support ticket service desk, this Zapier integration is for you. Set it up and automatically save new JIRA issues as notes in Dovetail. Effortlessly analyze your JIRA issues along with the rest of your customer feedback and user research, and uncover patterns across data sources.

Note: This Zapier integration doesn’t import existing JIRA issues, only new issues created after you’ve set it up.

How this JIRA-Dovetail integration works

1. A new issue is created in your JIRA project
2. Zapier saves the issue details to a note in Dovetail

Apps involved

• JIRA
• Dovetail

Collecting customer feedback, feature requests, and support tickets through Freshdesk help desk tool? This Zapier integration is for you. Automatically create notes in Dovetail for new Freshdesk tickets, and keep your customer feedback and user research in one place. Use Dovetail to add tags and highlights to your customer feedback, and discover patterns and insights across different data sources.

Note: This Zapier integration doesn’t import existing tickets, only new tickets created after you’ve set it up.

How this Freshdesk-Dovetail integration works

1. A new ticket is created in Freshdesk
2. Zapier saves the ticket as a note in Dovetail

Apps involved

• Freshdesk
• Dovetail