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Dialpad + Dovetail

Dialpad + Dovetail

Track Dialpad call state changes by creating notes in Dovetail

Stay organized and up-to-date with this custom workflow between Dialpad and Dovetail. Whenever there's a change in call state within Dialpad, this integration generates a new note in Dovetail instantly. It's an effective way to maintain a chronological record of call activity, helping you streamline communication and ensure no details are overlooked.

  1. When this happens...
    Call State Changed
    Call State Changed
    Call State ChangedTriggers when a call state changes.
    TriggerInstant
  2. automatically do this!
    Add Data to Project
    Add Data to Project
    Add Data to ProjectAdds data to an existing project.
    ActionWrite
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More things you can do with Dialpad and Dovetail

Discover other triggers and actions you can use with Dialpad and Dovetail

    • Call States
      Required
    Trigger
    Instant
    Try It
    • Stop on error
      Required
    • HTTP Method
      Required
    • URL
      Required
    • Query string parameters
    • Additional request headers
    • Body
    Action
    Write
  • Dovetail triggers, actions, and search
    New Project

    Triggers when a new project is created

    Trigger
    Polling
    Try It
    • Channel
      Required
    • Text
    • Timestamp
      Required
    • Source Title
    • Source URL
    • Custom fields
    Action
    Write
    • Message_content_permission
    • SMS direction
      Required
    Trigger
    Instant
    Try It
  • Dialpad triggers, actions, and search
    Create and Optionally Assign Contact in Dialpad

    This action creates a new contact in Dialpad with the provided details and optionally assigns it to a specific department or user.

    Action
    Write
  • Dovetail triggers, actions, and search
    Updated Project

    Triggers when a project is updated.

    Trigger
    Polling
    Try It
    • Project
      Required
    • Title
    • Content
    • Published
    • Append content if doc exists
    Action
    Write
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About Dialpad
Dialpad is a business communications platform that's built to grow with your team, no matter where in the world they are. Offering voice, messaging, video, and more, Dialpad helps teams stay connected across all their existing devices.
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Related categories
Phone & SMS
dovetail logo
dovetail logo
About Dovetail
Dovetail is a Customer Intelligence Platform for every team, turning fragmented feedback from sales, support, and research into evidence-backed insight.
Learn moreLearn moreHelpHelp
Related categories
Project Management