Crisp + Telegram

Send new incoming Crisp messages to Telegram instantly

Get instant updates in your Telegram app every time a new message arrives in the Crisp app with this automation. This workflow ensures you'll never miss an important Crisp message again, by sending all incoming Crisp messages directly to Telegram. Stay connected and up-to-date for optimal customer service management.

When this happens...
Message Incoming
Triggers when a visitor sends a message.
TriggerInstant
automatically do this!
Send Message
Sends a message from your bot.
ActionWrite

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Supported triggers and actions

Edited Contact
Triggers when a contact is edited.
Trigger
Instant
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Message Incoming
Triggers when a visitor sends a message.
Trigger
Instant
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New Conversation
Triggers when a new conversation is created.
Trigger
Instant
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Conversation Segments Updated
Triggers when a segment is added or removed in a conversation.
Trigger
Instant
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- Conversation ID (session_id)Required
- SegmentsRequired
Action
Write

- User EmailRequired
- User NameRequired
- Message FromRequired
- MessageRequired
Action
Write
- Conversation ID (session_id)Required
- Note message contentRequired
Action
Write

- Conversation ID (session_id)Required
- Message contentRequired
Action
Write
- QueryRequired
Action
Search
- Chat ID
Trigger
Instant
Try It
- Chat IdRequired
- PhotoRequired
- Caption
- Caption Format
- Send Silently
- Protect Content
Action
Write

Message Sent
Triggers when an operator sends a message
Trigger
Instant
Try It
New Contact
Triggers when a new contact is created.
Trigger
Instant
Try It
Conversation Custom Data Updated
Triggers when custom data is added or removed in a conversation.
Trigger
Instant
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Conversation Status Change
Triggers when a conversation is (un)resolved.
Trigger
Instant
Try It
- EmailRequired
- NameRequired
- Phone Number
- Address
- Website
- Company
- Position
- Segments
- Notepad
- Custom Data
Action
Write
- EmailRequired
- Event nameRequired
Action
Write
- Conversation ID (session_id)Required
- Message contentRequired
- Nickname
Action
Write
- Conversation ID (session_id)Required
- StateRequired
Action
Write
- EmailRequired
Action
Search
- Chat IdRequired
- Text Format
- Message TextRequired
- Disable Link Preview
Action
Write
- Chat IdRequired
- Poll Question TextRequired
- Should the poll be anonymous?Required
- Poll TypeRequired
- How long should the poll be open?
- Send Closed Poll?
- Send Silently?
- Protect Content from forwarding and saving?
Action
Write

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform

Learn more

Related categories

Customer Support

About Telegram

Telegram is a cloud-based instant messaging and voice over IP service developed by Telegram Messenger LLP.

Learn more

Related categories

Related Zap Templates

Send messages in Telegram for new conversations in Crisp

Send messages in Telegram when new conversations happen in Crisp

Create new Crisp conversations from new Telegram messages

Crisp + Telegram

Send new incoming Crisp messages to Telegram instantly

Supported triggers and actions

Edited Contact

Message Incoming

New Conversation

Conversation Segments Updated

Add Segments to Conversation

Create Conversation

Send Note Message

Send User Text Message

Search for Conversation

New Message

Send Photo

Message Sent

New Contact

Conversation Custom Data Updated

Conversation Status Change

Create/Update Contact

Add a User Event

Send Operator Text Message

Change Conversation State

Search for a Profile

Send Message

Send Poll

About Crisp

Related categories

About Telegram

Related categories

Related Zap Templates

Related Zap Templates