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Crisp + Slack

Update Slack messages when Crisp conversation status changes

Ensure quick team communication by setting up an automation process between Crisp and Slack. With this workflow, whenever there is a status change in a conversation within Crisp, a channel message will be promptly sent on Slack. It is an efficient tool for ensuring that all team members are updated instantly, streamlining communication and boosting productivity.

Ensure quick team communication by setting up an automation process between Crisp and Slack. With this workflow, whenever there is a status change in a conversation within Crisp, a channel message will be promptly sent on Slack. It is an efficient tool for ensuring that all team members are updated instantly, streamlining communication and boosting productivity.

  1. When this happens...
    CrispCrisp
    Conversation Status Change

    Triggers when a conversation is (un)resolved.

    TriggerInstant
  2. automatically do this!
    SlackSlack
    Send Channel Message

    Triggers when a new message is posted to a specific #channel you choose.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Crisp triggers, actions, and search

    Edited Contact

    Triggers when a contact is edited.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Message Incoming

    Triggers when a visitor sends a message.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    New Conversation

    Triggers when a new conversation is created.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Segments Updated

    Triggers when a segment is added or removed in a conversation.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Custom Data Updated

    Triggers when custom data is added or removed in a conversation.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Status Change

    Triggers when a conversation is (un)resolved.

    Trigger
    Instant
    Try It
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About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform
Learn more

Related categories

  • Customer Support
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