Crisp + FreeScout

Update and create conversations in FreeScout when conversation segments get updated in Crisp

Stay updated with your customer interactions seamlessly. When updates occur in your Crisp conversations, this workflow instantly creates a corresponding conversation in FreeScout. This automation ensures you always have the most recent customer information at your fingertips and helps you provide top-notch customer service effortlessly. Keep your team in the loop without any manual data entry or delays.

Stay updated with your customer interactions seamlessly. When updates occur in your Crisp conversations, this workflow instantly creates a corresponding conversation in FreeScout. This automation ensures you always have the most recent customer information at your fingertips and helps you provide top-notch customer service effortlessly. Keep your team in the loop without any manual data entry or delays.

  1. When this happens...
    CrispCrisp
    Conversation Segments Updated

    Triggers when a segment is added or removed in a conversation.

    TriggerInstant
  2. automatically do this!
    FreeScoutFreeScout
    Create Conversation

    Create a new Conversation.

    ActionWrite
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Supported triggers and actions

  • Crisp triggers, actions, and search

    Conversation Custom Data Updated

    Triggers when custom data is added or removed in a conversation.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Status Change

    Triggers when a conversation is (un)resolved.

    Trigger
    Instant
    Try It
crisp logo
crisp logo

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform
Learn more

Related categories

  • Customer Support
freescout logo
freescout logo

About FreeScout

FreeScout is the super lightweight free open source helpdesk and shared inbox built with PHP.

Related categories

  • Customer Support