Crisp + Facebook Messenger

Create new Crisp conversations from new Facebook Messenger messages sent to page

When a new message is sent to your Facebook Messenger page, this workflow seamlessly starts a conversation in the Crisp app. This efficient process ensures you never miss an interaction on Facebook, enabling immediate engagement for better customer service. No manual transfers necessary, streamlining your communication and giving a speedy response on Crisp chat to all incoming Facebook messages.

When a new message is sent to your Facebook Messenger page, this workflow seamlessly starts a conversation in the Crisp app. This efficient process ensures you never miss an interaction on Facebook, enabling immediate engagement for better customer service. No manual transfers necessary, streamlining your communication and giving a speedy response on Crisp chat to all incoming Facebook messages.

  1. When this happens...
    Facebook MessengerFacebook Messenger
    New Message Sent to Page

    Triggers when a new Message is sent to a page.

    TriggerInstant
  2. automatically do this!
    CrispCrisp
    Create Conversation

    Creates a conversation

    ActionWrite
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Supported triggers and actions

    • Response Msg

    • PageRequired

    • Recipient IdRequired

    • TextRequired

    Action
    Write
  • Crisp triggers, actions, and search

    Conversation Custom Data Updated

    Triggers when custom data is added or removed in a conversation.

    Trigger
    Instant
    Try It
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About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform
Learn more

Related categories

  • Customer Support
facebook-messenger logo
facebook-messenger logo

About Facebook Messenger

Facebook Messenger is a messaging app and platform. Users can send messages and exchange photos, videos, stickers, audio, and other files. This app on Zapier works for conversations that are sent to and from Facebook pages and does not yet support direct messages to a user.

Related categories

  • Facebook
  • Social Media Marketing