Track new Constant Contact email opens and add comments to Zendesk tickets
Stay on top of your email marketing performance and streamline your support team's efforts with this efficient workflow. Whenever a new email is opened in Constant Contact, a comment will be added to a ticket in Zendesk. This way, your support agents will be informed about the email engagement and can respond proactively to any customer queries, ensuring a seamless and organized customer experience.
Stay on top of your email marketing performance and streamline your support team's efforts with this efficient workflow. Whenever a new email is opened in Constant Contact, a comment will be added to a ticket in Zendesk. This way, your support agents will be informed about the email engagement and can respond proactively to any customer queries, ensuring a seamless and organized customer experience.
- When this happens...New Email Open
Triggers when a recipient opens an email from a specified campaign activity.
- automatically do this!Add Comment to Ticket
Add a Comment to an existing Ticket.
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New Contact
Triggers when a new contact is added to your account.
Try ItNew List
Triggers when a new list is added.
Try ItContact IDRequired
ListRequired
Contact IDRequired
ListRequired
CampaignRequired
Campaign ActivityRequired
Try ItNew Unsubscriber
Triggers when a contact Unsubscribes (Email Unsubscribed).
Try ItCreate SourceRequired
EmailRequired
List
First Name
Middle Name
Last Name
Job Title
Company Name
Max 2 Phone Numbers
Home Phone
Work Phone
Cell Phone
Other - Phone Number
Anniversary
Birthday Month
Birthday Day
Address Type
Street Address
City
State
Zip or Postal Code
Country
Tags
Contact IDRequired
TagsRequired