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Constant Contact + Zendesk

Track new Constant Contact email opens by adding comments to Zendesk tickets

Stay updated on your customer interactions with this efficient workflow between Constant Contact and Zendesk. Whenever a new email is opened in Constant Contact, a comment will be added to the corresponding ticket in Zendesk, ensuring you're informed about your client's engagement in real-time. This automation helps streamline communication, keeping you informed about your customer's needs without any manual effort.

Stay updated on your customer interactions with this efficient workflow between Constant Contact and Zendesk. Whenever a new email is opened in Constant Contact, a comment will be added to the corresponding ticket in Zendesk, ensuring you're informed about your client's engagement in real-time. This automation helps streamline communication, keeping you informed about your customer's needs without any manual effort.

  1. When this happens...
    Constant ContactConstant Contact
    New Email Open

    Triggers when a recipient opens an email from a specified campaign activity.

    TriggerScheduled
  2. automatically do this!
    ZendeskZendesk
    Add Comment to Ticket

    Add a Comment to an existing Ticket.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Constant Contact triggers, actions, and search

    New Contact

    Triggers when a new contact is added to your account.

    Trigger
    Scheduled
    Try It
    • Contact IDRequired

    • ListRequired

    Action
    Write
    • Contact IDRequired

    • ListRequired

    Action
    Write
    • CampaignRequired

    • Campaign ActivityRequired

    Trigger
    Scheduled
    Try It
  • Constant Contact triggers, actions, and search

    New Unsubscriber

    Triggers when a contact Unsubscribes (Email Unsubscribed).

    Trigger
    Scheduled
    Try It
    • Create SourceRequired

    • EmailRequired

    • List

    • First Name

    • Middle Name

    • Last Name

    • Job Title

    • Company Name

    • Max 2 Phone Numbers

    • Home Phone

    • Work Phone

    • Cell Phone

    • Other - Phone Number

    • Anniversary

    • Birthday Month

    • Birthday Day

    • Address Type

    • Street Address

    • City

    • State

    • Zip or Postal Code

    • Country

    • Tags

    Action
    Write
    • Contact IDRequired

    • TagsRequired

    Action
    Write
constant-contact logo
constant-contact logo

About Constant Contact

Constant Contact can help grow your business with an email marketing tool that’s affordable, powerful, and easy to use.
Learn moreHelp

Related categories

  • Email Newsletters

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

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