ConnectWise Manage + Twilio
Send sms alerts for new and updated tickets in ConnectWise Manage via Twilio
Stay in the loop with ConnectWise Manage and Twilio by using this workflow that sends SMS notifications for new or updated tickets. No more constantly checking your ticketing system - just receive a text message and know immediately when there's an update. Save time and streamline your communication by utilizing this convenient automation.
Stay in the loop with ConnectWise Manage and Twilio by using this workflow that sends SMS notifications for new or updated tickets. No more constantly checking your ticketing system - just receive a text message and know immediately when there's an update. Save time and streamline your communication by utilizing this convenient automation.
- When this happens...New/Updated Ticket
Triggers when a service ticket is created and/or updated.
- automatically do this!Send SMS
Send a SMS to a number or numbers.
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- 14 day trial for premium features & apps
New, Updated or Both
Company Filter
Contact Type Filter
Specific Contact Filter
Try ItNew, Updated or Both
Service Board Filter
Specific Service Ticket Filter
Project Filter
Try ItCompany NameRequired
IdentifierRequired
TypeRequired
StatusRequired
Site NameRequired
Address 1
Address 2
City
State
Zip Code
Country Name
Phone Number
Website
Market
Source
Number of Employees
Territory
SummaryRequired
CompanyRequired
Record TypeRequired
Priority
New, Updated or Both
Board Filter
Project Filter
Try ItNew Territory
Triggers when a new territory is created.
Try ItFirst NameRequired
Last NameRequired
Title
Email
Default Email
Phone Number
Default Phone
Phone Type
Type
Company
Primary Contact
Relationship
Department
Address 1
Address 2
City
State
Zip Code
Country Name
Ticket TypeRequired
TextRequired
Detail Description
Internal Analysis
Resolution
