ConnectWise Manage + Jira Software Server
Add JIRA issues from new ConnectWise Manage tickets
Zapier makes it easy to send issues to your development team. Let your developers work from JIRA, but still assign them work from ConnectWise Manage with this Zapier integration. It'll watch ConnectWise Manage for new tickets, and automatically assign them to your team in JIRA so you don't have to switch apps or create tickets in both at the same time.
Zapier makes it easy to send issues to your development team. Let your developers work from JIRA, but still assign them work from ConnectWise Manage with this Zapier integration. It'll watch ConnectWise Manage for new tickets, and automatically assign them to your team in JIRA so you don't have to switch apps or create tickets in both at the same time.
- When this happens...New/Updated Ticket
Triggers when a service ticket is created and/or updated.
- automatically do this!Create Issue
Create a new issue, select your own project and issue type.
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New, Updated or Both
Company Filter
Contact Type Filter
Specific Contact Filter
Try ItNew, Updated or Both
Service Board Filter
Specific Service Ticket Filter
Project Filter
Try ItCompany NameRequired
IdentifierRequired
TypeRequired
StatusRequired
Site NameRequired
Address 1
Address 2
City
State
Zip Code
Country Name
Phone Number
Website
Market
Source
Number of Employees
Territory
SummaryRequired
CompanyRequired
Record TypeRequired
Priority
New, Updated or Both
Board Filter
Project Filter
Try ItNew Territory
Triggers when a new territory is created.
Try ItFirst NameRequired
Last NameRequired
Title
Email
Default Email
Phone Number
Default Phone
Phone Type
Type
Company
Primary Contact
Relationship
Department
Address 1
Address 2
City
State
Zip Code
Country Name
Ticket TypeRequired
TextRequired
Detail Description
Internal Analysis
Resolution
