A numeric value between 1 and 5 that represents the quality of the call/conversion

The dollar amount of the conversion or a floating point value to associate with the phone call.

A boolean flag to indicate whether the call converted or not.

A second timestamp to include along with the conversion event.

A tag that you can associate to this call.  Typically you will set up a fixed list under "calls" -> "call scoring" to choose from but it is an open list by default.

CallTrackingMetrics is the only digital platform that uses call tracking intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center.

CallTrackingMetrics

Close is a sales productivity platform built to help you close more deals. With built-in calling, SMS, and email—your team can communicate with prospects and customers all in one place. It’s an "all-in-one" platform which you can use standalone without needing any other sales emails tools or calling products.

Close

Inbound now builds Marketing Plugins for WordPress and does Custom WordPress Development with a heavy emphasis on marketing & conversion rate optimization.

Inbound Now

This is the unique URL set up to receive the data you are sending to Dasheroo. You'll need to add the URL into this section in order to set up your Zap. To get your unique URL, first log into your Dasheroo account and create a new "Zapier" insight on your dashboard. Next, from insight settings panel you will find your unique URL. Just copy and paste the URL into the form field below. Here is an example format for a Zapier: `https://www.dasheroo.com/external/api/subscriptions/23hsdgef4572q`.

In this section you will define the data that you want to send to Dasheroo to update the Push API insight you've created. For example, if you want to track new inbound support tickets, then input "1" in the field below. But if you want to track other metrics like sales over time then select the "Sales" or "Amount" from the trigger application you've selected. Just click the "Insert fields" button to select your metric.

Enter the name for your metric. This will be displayed in your Dasheroo Push API insight.

When a Zap is triggered, this is the date that is sent to Dasheroo to plot your data. If a date is not chosen, then the insight will be updated using the current date.
.

Selecting a strategy tells Dasheroo how you'd like to track a metric over time. There are two strategy options: Continuous and Interval.

Continuous: If your data for each day is a rolling total of the current day as well as all the previous days, use the "Continuous" strategy. Ex. size of an email mailing list.

Interval: If your data resets to zero at the beginning of each day, then use the "Interval" strategy. This will display the aggregate value for the entire date range. Ex. new Facebook Fans.

Tip : If you don't select a strategy, Dasheroo will assume it's Continuous.

Define the type of metric you are tracking. A metric can be one of the following types: integer, float, currency or percentage. If you are tracking metrics like number of contacts or number of tickets then you'll want to choose integer. If you are tracking sales or amount, then you'll want to choose currency. By selecting the correct metric type you'll ensure your data is plotted correctly in Dasheroo.

Enter the name for your metric. This will be displayed in your Dasheroo Zapier insight.

In this section you will define the data that you want to send to Dasheroo to update the Zapier API insight you've created. For example, if you want to track new inbound support tickets, then input "1" in the field below. But if you want to track other metrics like sales over time then select the "Sales" or "Amount" from the trigger application you've selected. Just click the "Insert fields" button to select your metric.

When a Zap is triggered, this is the date that is sent to Dasheroo to plot your data. If a date is not chosen, then the insight will be updated using the current date.

The unique URL found in the settings section of your Zapier insight on Dasheroo.

To find this URL, log into your Dasheroo account and create a new Zapier insight (line or area chart), or select one that exists on your dashboard.

Copy and paste the URL found in the Insight's settings panel into the field below. It should look like this: `https://www.dasheroo.com/external/api/subscriptions/<a unique id>`.

This is the value of the metric you want to update on your Zapier insight.

If you want to count individual events (like new support tickets), then input "1" in the field below and we'll add 1 to your metric each time this Zap Triggers.

If you want to track other metrics with values that come from a previous Trigger/Action, like sales over time, then use the Insert Fields button to the right and select the appropriate variable from a previous step, like "Amount".

How you'd like to track a metric over time.

Continuous: If your data is a rolling total (like the size of a mailing list), use the "Continuous" strategy.

Interval: If your data resets to zero at the beginning of each period (like daily emails received), then use the "Interval" strategy. This will display the aggregate value for the entire date range.

Note: The Continuous strategy will be chosen by default.

The type of metric you are tracking:

- Integer: Whole numbers like contacts and tickets.
- Float: Values with decimal points.
- Currency: Amounts like sales and costs.
- Percentage: Rates and other statistics.

If no date is chosen, your value will be associated with the date/time when this Zap triggers.

Track all of your important metrics for web analytics, email marketing, social media, marketing and sales, in one great-looking free business dashboard.

Dasheroo

Geckoboard: TV dashboards that make key business data visible for your team

Geckoboard

Databox is a modern Business Intelligence software for teams that need answers now. It offers BI without the complicated setup or long or long learning curve.

Databox

Cyfe is an all-in-one business dashboard app that helps you easily monitor all your business data from one place (e.g. social media, analytics, marketing, sales, support, infrastructure, etc).

Cyfe

Klipfolio makes it easy and affordable to build and share real-time dashboards. We connect to 400+ data sources and have 100+ pre-built visualizations to help you get started in minutes. Combine data from multiple data sources into a single visualization to build the metrics you need to run your business.

Klipfolio

Looking to track your call tracking metrics along side your other marketing and sales KPIs? Every time you receive a new call on CallTrackingMetrics, Zapier will update this data in Dasheroo and help you analyze the number of calls received and how that number is trending over a given period of time.

Note: This Zapier integration doesn't import already existing calls received on CallTrackingMetrics, only new calls after you've set it up.

A call is received on CallTrackingMetrics

Zapier automatically pushes this data to your Dasheroo insight

Dasheroo account with a Zapier insight set up on your dashboard

CallTrackingMetrics + Dasheroo

Track new CallTrackingMetrics calls on Dasheroo

Supported triggers and actions

New Call

Send Data to Dasheroo

About CallTrackingMetrics

Related categories

Similar apps