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c2a + Email by Zapier

Send outbound emails for new unanswered calls in c2a

Thanks to this integration, you won't forget to follow up on missed calls. Once it's active, whenever there's a new unanswered call in c2a, you'll receive a notification via email automatically.

Thanks to this integration, you won't forget to follow up on missed calls. Once it's active, whenever there's a new unanswered call in c2a, you'll receive a notification via email automatically.

  1. When this happens...
    c2ac2a
    Unanswered Call

    Triggers when a unanswered Call is occurs.

    TriggerInstant
  2. automatically do this!
    Email by ZapierEmail by Zapier
    Send Outbound Email

    Send an email from your own custom zapiermail.com address. Up to 10 emails sent per hour.

    ActionWrite
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Start free with email
Start free with Google
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Supported triggers and actions

What does this mean?
  • c2a triggers, actions, and search

    Synchronized Call

    Triggers when a call was synchronized.

    Trigger
    Instant
    Try It
  • c2a triggers, actions, and search

    Outgoing Call

    Triggers when a new outgoing call is created.

    Trigger
    Instant
    Try It

    • External id

    • LabelRequired

    • Description

    • Location

    • Fullday

    • Date from

    • Date to

    • Campaign

    • Whole organization

    • Tag list

    Action
    Write

    • AccountRequired

    • External ID

    • Name

    • Number

    • E-mail

    • Additional identifier 1

    • Additional identifier2

    • Additional identifier 3

    • Blocked all actions

    • Used to phone call

    • Used to sms

    • Used to vms

    • Used to fax

    • Used to email

    • Role list

    • Default

    • Active

    • Overwrite existing?

    Action
    Write
  • c2a triggers, actions, and search

    Unanswered Call

    Triggers when a unanswered Call is occurs.

    Trigger
    Instant
    Try It

    • External ID

    • NameRequired

    • PESEL

    • NIP

    • REGON

    • KRS

    • NRB

    • Additional Identifier 1

    • Additional Identifier 2

    • Additional Identifier 3

    • Additional Identifier 4

    • Legal Personality

    • Relation Status

    • Trade

    Action
    Write

    • External ID

    • Subject TypeRequired

    • Subject IDRequired

    • Address Type

    • Address Status

    • Street

    • City

    • Postcode

    • Country

    • Country Code

    • Province

    Action
    Write

    • External ID

    • AccountRequired

    • Campaign

    • Deal Type

    • Deal status

    • Deal Source

    • Deal Source Channel

    • Deal Category

    • Amount

    • DescriptionRequired

    • Scheduled atRequired

    • Tag list

    Action
    Write
c2a logo
c2a logo

About c2a

The c2a system was created for Contact Center offices to support, automate calls and other communication channels.
Help

Related categories

  • CRM (Customer Relationship Management)

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App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
email logo
email logo

About Email by Zapier

Send and receive email via a custom Zapier email address at "zapiermail.com". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.) Have direct access to your own email servers? Check out our IMAP and SMTP services!

Related categories