Post channel messages in Slack for newly-cancelled subscriptions in Billsby
If your customer service team is struggling to follow up on subscription updates, this integration can help. Set it up to automatically send a message to a channel in Slack when a subscription in cancelled in Billsby. By sending the message to your customer service channel, an available agent can take ownership of the message and reach out to the customer about the cancellation.
If your customer service team is struggling to follow up on subscription updates, this integration can help. Set it up to automatically send a message to a channel in Slack when a subscription in cancelled in Billsby. By sending the message to your customer service channel, an available agent can take ownership of the message and reach out to the customer about the cancellation.
- When this happens...Subscription Updated
Triggers when a subscription is updated.
- automatically do this...Only continue if...
Set up rules to specify when this Zap can continue running.
- then do this...Find Customer
Finds the details of a customer when given their Customer ID
- then do this!Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
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Customer Created
Triggers when a new customer is created.
Try ItPayment Successful
Triggers when a successful payment is taken.
Try ItSubscription Updated
Triggers when a subscription is updated.
Try ItCurrency codeRequired
AmountRequired
DescriptionRequired
CustomerUniqueIdRequired
Customer Updated
Triggers when customer details are updated.
Try ItSubscription Created
Triggers when a subscription gets created.
Try ItSubscriptionUniqueIdRequired
TagnameRequired
CustomerUniqueIdRequired
First nameRequired
Last NameRequired
Address line 1
Address line 2
EmailRequired
State
City
Country
Postcode
Phone number country
Phone Number Dial Code
Phone number