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Billsby + Slack + Filter by Zapier

Post channel messages in Slack for newly-cancelled subscriptions in Billsby

If your customer service team is struggling to follow up on subscription updates, this integration can help. Set it up to automatically send a message to a channel in Slack when a subscription in cancelled in Billsby. By sending the message to your customer service channel, an available agent can take ownership of the message and reach out to the customer about the cancellation.

If your customer service team is struggling to follow up on subscription updates, this integration can help. Set it up to automatically send a message to a channel in Slack when a subscription in cancelled in Billsby. By sending the message to your customer service channel, an available agent can take ownership of the message and reach out to the customer about the cancellation.

  1. When this happens...
    BillsbyBillsby
    Subscription Updated

    Triggers when a subscription is updated.

    TriggerInstant
  2. automatically do this...
    Filter by ZapierFilter by Zapier
    Only continue if...

    Set up rules to specify when this Zap can continue running.

    ActionFilter
  3. then do this...
    BillsbyBillsby
    Find Customer

    Finds the details of a customer when given their Customer ID

    ActionSearch
  4. then do this!
    SlackSlack
    Send Channel Message

    Triggers when a new message is posted to a specific #channel you choose.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Billsby triggers, actions, and search

    Customer Created

    Triggers when a new customer is created.

    Trigger
    Instant
    Try It
  • Billsby triggers, actions, and search

    Payment Successful

    Triggers when a successful payment is taken.

    Trigger
    Instant
    Try It
  • Billsby triggers, actions, and search

    Subscription Updated

    Triggers when a subscription is updated.

    Trigger
    Instant
    Try It
    • Currency codeRequired

    • AmountRequired

    • DescriptionRequired

    • CustomerUniqueIdRequired

    Action
    Write
  • Billsby triggers, actions, and search

    Customer Updated

    Triggers when customer details are updated.

    Trigger
    Instant
    Try It
  • Billsby triggers, actions, and search

    Subscription Created

    Triggers when a subscription gets created.

    Trigger
    Instant
    Try It
    • SubscriptionUniqueIdRequired

    • TagnameRequired

    Action
    Write
    • CustomerUniqueIdRequired

    • First nameRequired

    • Last NameRequired

    • Address line 1

    • Address line 2

    • EmailRequired

    • State

    • City

    • Country

    • Postcode

    • Phone number country

    • Phone Number Dial Code

    • Phone number

    Action
    Write
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About Billsby

Billsby is a billing service you can rely on for easy and accurate billing whatever your subscription business is.

Related categories

  • Payment Processing
slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn moreHelp

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filter logo
filter logo

About Filter by Zapier

Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.

Related categories