Send channel messages in Discord for new tickets created in Atera
Boost your team's efficiency with this workflow that keeps everyone updated. When a new ticket is generated in Atera, a message is instantly sent in a specific Discord channel. This ensures your team is immediately aware of new issues, enabling quicker response times and improved customer satisfaction. Keep your team in the loop without the need for manual updates.
Boost your team's efficiency with this workflow that keeps everyone updated. When a new ticket is generated in Atera, a message is instantly sent in a specific Discord channel. This ensures your team is immediately aware of new issues, enabling quicker response times and improved customer satisfaction. Keep your team in the loop without the need for manual updates.
- When this happens...New Ticket Created
Triggers when a new ticket is created.
- automatically do this!Send Channel Message
Post a new message to a specific #channel you choose.
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AI Technician Comment Added
Triggers when an AI technician comment is added to an AI conversation.
Try ItAlert Resolved
Triggers when alert resolved in Atera.
Try ItAutopilot Conversation Escalated
Triggers when a new Autopilot conversation is escalated.
Try ItAutopilot Conversation Summary Created
Triggers when a new conversation summary is created in Autopilot.
Try It
New Alert Created
Triggers when a new alert is created.
Try ItAutopilot Conversation Created
Triggers when a new Autopilot conversation is created.
Try ItAutopilot Conversation Status Updated
Triggers when a new Autopilot conversation status is updated.
Try ItAutopilot Conversation Title Created
Triggers when a new Autopilot conversation title is updated.
Try It




