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Airtable + Zendesk

Update Zendesk tickets with new or updated Airtable records

Keep your Zendesk tickets up-to-date with changes in Airtable using this seamless workflow. Whenever a new or updated record is detected in Airtable, this automation will update the corresponding ticket in Zendesk, ensuring that crucial information is always current and available for your support team. Simplify your ticket management process and enhance team efficiency with this powerful integration.

Keep your Zendesk tickets up-to-date with changes in Airtable using this seamless workflow. Whenever a new or updated record is detected in Airtable, this automation will update the corresponding ticket in Zendesk, ensuring that crucial information is always current and available for your support team. Simplify your ticket management process and enhance team efficiency with this powerful integration.

  1. When this happens...
    AirtableAirtable
    New or Updated Record

    Triggers when a record is created or updated.

    TriggerScheduled
  2. automatically do this!
    ZendeskZendesk
    Update Ticket

    Update an existing ticket status or add comments.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • BaseRequired

    • TableRequired

    • Limit to View

    • Include file contents?

    Trigger
    Scheduled
    Try It
    • BaseRequired

    • TableRequired

    Action
    Write
    • BaseRequired

    • TableRequired

    • Lookup FieldRequired

    • Secondary Lookup Field

    Action
    Write
    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
    • BaseRequired

    • TableRequired

    • Help Text

    • Which timestamp field should this Zap use to check for updates?Required

    • Limit to View

    • Include file contents?

    Trigger
    Scheduled
    Try It
    • Cache Copy

    • BaseRequired

    • TableRequired

    Action
    Write
    • BaseRequired

    • TableRequired

    • RecordRequired

    Action
    Write
    • BaseRequired

    • TableRequired

    • Search by Field

    • Search Value

    • Search for Exact Match?

    • Search Formula

    • Limit to View

    • Include file contents?

    Action
    Search
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airtable logo

About Airtable

Organize anything with Airtable, a modern database created for everyone. Airtable is a fast and flexible way to create tables to keep track of anything, from sales leads to vacation planning to inventory management.
Learn moreHelp

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  • Databases

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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

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