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Airtable + WhatsApp Business

Create new Airtable records from newly received WhatsApp Business messages

Streamline your business communication with this efficient workflow. When you get a new message in WhatsApp Business, it triggers an immediate action to create a record in Airtable. This automation not only helps you keep all interactions stored and organized in your Airtable records but also enables a swift response to your WhatsApp Business messages. Save time and effort while maintaining efficient record-keeping and effective communication.

Streamline your business communication with this efficient workflow. When you get a new message in WhatsApp Business, it triggers an immediate action to create a record in Airtable. This automation not only helps you keep all interactions stored and organized in your Airtable records but also enables a swift response to your WhatsApp Business messages. Save time and effort while maintaining efficient record-keeping and effective communication.

  1. When this happens...
    WhatsApp BusinessWhatsApp Business
    New Message Received

    Triggers when a customer sends a message to your WhatsApp Business phone number.

    TriggerInstant
  2. automatically do this!
    AirtableAirtable
    Create Record

    Creates a new record with auto-populating fields.

    ActionWrite
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Supported triggers and actions

    • Message types

    • From phone number

    • Only replies

    Trigger
    Instant
    Try It

    • Session Window Info

    • Recipient phone numberRequired

    • Media typeRequired

    • FileRequired

    • Reply to message ID

    Action
    Write

    • Media IDRequired

    Action
    Search

    • Help Text

    • BaseRequired

    • TableRequired

    • Last modified time columnRequired

    • Limit to view

    • Include file contents?

    Trigger
    Polling
    Try It
airtable logo
airtable logo

About Airtable

Organize anything with Airtable, a modern database created for everyone. Airtable is a fast and flexible way to create tables to keep track of anything, from sales leads to vacation planning to inventory management.
Learn more

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  • Databases

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whatsapp-business logo
whatsapp-business logo

About WhatsApp Business

WhatsApp Business is a customer messaging app that delivers fast, reliable communication through organized chats, automated responses, and business profiles.

Related categories

  • Phone & SMS