Loading

Airtable + Freshdesk

Create Freshdesk tickets from new Airtable records

Create seamless support workflows when new records are added in Airtable by automatically generating tickets in Freshdesk. This efficient automation helps streamline your customer support process, ensuring that requests are addressed promptly and managed in a structured manner. Save time and enhance user satisfaction by bringing together Airtable and Freshdesk with this powerful workflow.

Create seamless support workflows when new records are added in Airtable by automatically generating tickets in Freshdesk. This efficient automation helps streamline your customer support process, ensuring that requests are addressed promptly and managed in a structured manner. Save time and enhance user satisfaction by bringing together Airtable and Freshdesk with this powerful workflow.

  1. When this happens...
    AirtableAirtable
    New Record

    Triggers when a new record is created. Optionally: triggers when any record (new or existing) is first added to a selected view.

    TriggerScheduled
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
    • BaseRequired

    • TableRequired

    • Limit to View

    • Include file contents?

    Trigger
    Scheduled
    Try It
    • BaseRequired

    • TableRequired

    Action
    Write
    • BaseRequired

    • TableRequired

    • Lookup FieldRequired

    • Secondary Lookup Field

    Action
    Write
    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
    • BaseRequired

    • TableRequired

    • Help Text

    • Which timestamp field should this Zap use to check for updates?Required

    • Limit to View

    • Include file contents?

    Trigger
    Scheduled
    Try It
    • Cache Copy

    • BaseRequired

    • TableRequired

    Action
    Write
    • BaseRequired

    • TableRequired

    • RecordRequired

    Action
    Write
    • BaseRequired

    • TableRequired

    • Search by Field

    • Search Value

    • Search for Exact Match?

    • Search Formula

    • Limit to View

    • Include file contents?

    Action
    Search
airtable logo
airtable logo

About Airtable

Organize anything with Airtable, a modern database created for everyone. Airtable is a fast and flexible way to create tables to keep track of anything, from sales leads to vacation planning to inventory management.
Learn moreHelp

Related categories

  • Databases

Similar apps

Quickbase integrationsQuickbase integrations

Quickbase

Databases
Zoho Creator integrationsZoho Creator integrations

Zoho Creator

App Builder, Zoho
Smartsheet integrationsSmartsheet integrations

Smartsheet

Spreadsheets
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

Similar apps

Zendesk integrationsZendesk integrations

Zendesk

Customer Support
Help Scout integrationsHelp Scout integrations

Help Scout

Customer Support
Mojo Helpdesk integrationsMojo Helpdesk integrations

Mojo Helpdesk

Customer Support