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Zoho Subscriptions is a recurring billing and subscription management app that helps manage the entire life cycle of your customers - from billing and charging to managing their subscriptions.

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Zoho Subscriptions Features

  • Accept subscription payments on your site with hosted payment pages or via API
  • Manage prorated billing from upgraded or downgraded accounts automatically
  • Customize billing cycle to specific day of the month or when customer signed up
  • Add email notifications to keep your customers informed
  • See subscription metrics from dashboard
  • Integrated with Zoho Books for simple accounting

Zoho Subscriptions Pricing

  • First $50k of revenue for free
  • $29/month Standard plan for 500 customers and 3 users
  • $69/month Professional plan for unlimited customers and users

Payment gateway fees not included

Last updated July 22, 2016. Please visit the official site for the most up-to-date information.

Zoho Subscriptions Review

Subscriptions require a bit more care than other product sales. You'll likely want to include a trial, for one, and might want to customize when the payments are actually processed. If a customer decides to upgrade or downgrade their subscription, you'll need to make sure you don't overcharge them. And you'll need to keep track of all that info so your accounting is still consistent.

Zoho Subscriptions is ready for all of that, and more. Part of the Zoho family of apps, it's deeply integrated with the other Zoho tools—especially Zoho Books, to track your subscription payments along with the rest of your accounting info, and Zoho CRM to keep track of your customers inside your marketing tool. It's also deeply customizable, so you can make the invoice and email templates that fit your branding best.

Designed as a tool to manage subscriptions, Zoho Subscriptions doesn't actually process payments itself. For that, you'll use one of its supported payment gateways, including PayPal and Stripe for credit card payments, as well as Authorize.net which also supports ACH payments. Or, you can accept cash and check payments, and log them towards your customers' subscriptions right inside Zoho Subscriptions.

Managing a wide variety of products with different subscriptions is simple thanks to Zoho Subscriptions' email app-style 3 column layout. Add your products, then add subscriptions, add-ons, and coupon codes for each one. You can then tap a product name in the center column, and see an overview of its subscriptions and extras at a glance. Each subscription plan includes simple settings for its price, billing period, trial, setup fee, and tax. There's even an Account setting, to link payments from this plan to their appropriate slot in your Zoho Books account. And if you need to separate your products into different organizations—perhaps for a company with many smaller companies under its umbrella—you can even switch organizations inside Zoho Subscriptions for a clean slate for each set of products.

All other settings fall under your core account settings, so you can tweak how your emails and templates look and have the changes apply to all of your subscriptions under each organization. With a number of built-in invoice and credit note styles, you can quickly tweak colors, typefaces, and page layout to get a template that first your branding. Then, you can select a specific one for each product under that product's settings. You can do the same for emails, picking which messages are sent to your customers automatically and how they look, and can also customize your hosted pages to sell your subscriptions in the way you want on Zoho's pages or with embeds in your site. And if you want to accept international currencies, you can set your own exchange rate for consistent pricing on your subscriptions.

Zoho offers tools for almost every part of your business—and your subscriptions are no exception. With Zoho Subscriptions, you can quickly start selling your products in subscriptions, without having to worry about any of the billing complexities they can bring.

Create customizable reports on your sales and more with the best reporting apps, including Zoho Subscriptions' companion app Zoho Reports.

Our Verdict: None out of 5 stars.

Matthew

Reviewed by Matthew Guay, Zapier. Last updated July 22, 2016.

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