1.Captures new NPS feedback
Integrate Simplesat and feedback tools to capture each NPS submission and expose source fields to trigger tagging.
Add NPS response tag to customer contact records
Automatically capture new NPS feedback in Simplesat and route updates across Keap. Create or update contacts when NPS feedback submitted, rating captured, or source email providedβso you can tag responses, improve outreach priorities, and update reporting without manual tagging.
How this automation updates your customer records
When new NPS responses arrive without consistent tagging, outreach gets delayed and reporting gets messy. This automation monitors Simplesat feedback submissions and finds or updates Keap contactsβso your team can prioritize outreach and track response trends.
Simplesator swap with your favorite app
2.Finds contact by email
Integrate Keap and CRM search tools to locate a matching contact by mapping the source email for tagging.
Keapor swap with your favorite app
3.Creates or updates tagged contact
Integrate Keap and CRM records to create or update the contact, add the NPS response tag, and store rating data.
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