Zeda.io + Zendesk

Zeda.io + Zendesk integrations

Create internal Zeda.io requests from new Zendesk tickets

This integration will forward bugs and feedback when it's reported in your Zendesk portal to your product team on Zeda.io.

When this happens...
New TicketTriggers when a new ticket is created. Optionally select an organization.
TriggerPolling
automatically do this!
Create FeedbackCreates a Feedback in Zeda.io
ActionWrite

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More things you can do with Zendesk and Zeda.io

Discover other triggers and actions you can use with Zendesk and Zeda.io

New Group
Triggers when a new group is created.
Trigger
Polling
Try It
- View
  Required
Trigger
Polling
Try It
- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It

New User
Triggers when a new user is created.
Trigger
Polling
Try It
- User
  Required
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write

- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Comment
  Required
- Comment format
- Should the comment be public?
- File
  Required
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Search or write
New Feedback
Triggers when a new Feedback is created in the workspace.
Trigger
Instant
Try It
Update Feature
Triggered when a feature is updated
Trigger
Instant
Try It
- Name
  Required
- Domain
  Required
Action
Write
- Title
  Required
- Description
  Required
- Type
  Required
- Customer Email
- Customer Name
- Company Name
- Company Domain
Action
Write
- Title
- Description
- Type
  Required
- Status
  Required
- Assigned To
- Feature Code
  Required
- Start Date
- End Date
Action
Write

- Tags
  Required
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Ticket (Required for non-admins)
Trigger
Polling
Try It
- Important
- View
  Required
Trigger
Polling
Try It
New View
Triggers when a new view is created.
Trigger
Polling
Try It
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Write
- Subject
  Required
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- Ticket
  Required
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- Organization
  Required
- Name
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Search or write
New Feature
Triggered when a new feature is created
Trigger
Instant
Try It
Publish Release Note
Triggers when a new release note is created on zeda.io
Trigger
Instant
Try It
Update Feedback Status
Trigger zap when status of a feedback is updated in Zeda
Trigger
Instant
Try It
- Title
  Required
- Description
- Status
  Required
- Importance
  Required
- Type
  Required
- Created By
  Required
- Assigned To
- label
- Start Date
- End Date
Action
Write
- Name
  Required
- Email
  Required
- Organisation
Action
Write

About Zeda.io

Zeda.io is a product management tool that helps product teams achieve maximum efficiency by helping them to define, manage, and collaborate better on their products.

HelpHelp

Related categories

Product Management

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn moreLearn moreHelpHelp

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Customer Support

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