VoIP.ms + Zendesk
Create Zendesk tickets from new VoIP.ms SMS messages
Are you ready to deal with Gen Z? SMS will definitely be part of the game. This integration allows you to manage those SMS directly in Zendesk. Every time text messages arrive, this integration automatically sends them to Zendesk, and thus populating tickets.
Are you ready to deal with Gen Z? SMS will definitely be part of the game. This integration allows you to manage those SMS directly in Zendesk. Every time text messages arrive, this integration automatically sends them to Zendesk, and thus populating tickets.
- When this happens...Get SMS Messages
Triggers when request list of sms messages.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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About VoIP.ms
VoIP.ms is a cloud-based, self-serve and contract-free communication platform. It enables business and home users with voice, SMS, and fax.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
