VoIP.ms + Zendesk integrations
Create Zendesk tickets from new VoIP.ms SMS messages
Are you ready to deal with Gen Z? SMS will definitely be part of the game. This integration allows you to manage those SMS directly in Zendesk. Every time text messages arrive, this integration automatically sends them to Zendesk, and thus populating tickets.
- When this happens...Get SMS MessagesTriggers when request list of sms messages.
- automatically do this!Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with VoIP.ms and Zendesk
Discover other triggers and actions you can use with VoIP.ms and Zendesk
- AccountRequired
- Start
- Length
- Date FromRequired
- Date ToRequired
Try ItTriggerPolling- ClientRequired
Try ItTriggerPolling- From
- To
- Folder
Try ItTriggerPolling- RangeRequired
- Type
- From
- To
Try ItTriggerPolling
- Date FromRequired
- Date toRequired
- Answered
- No Answer
- Busy
- Failed
- Time ZoneRequired
- Call Type
- Call Billing
- Account
Try ItTriggerPolling- Get List of Clients
Triggers when a new client were created.
Try ItTriggerPolling - Fax Number
Try ItTriggerPolling- Get Music on Hold
Triggers when a new Music On Hold record is created.
Try ItTriggerPolling
Related categories
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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