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Userflow + Zendesk

Userflow + Zendesk

Userflow + Zendesk integrations

Create Zendesk tickets when Userflow flows are dismissed or ended

Efficiently manage your customer support process with this Userflow to Zendesk workflow. When a flow is dismissed or ended in the Userflow app, this automation will create a new ticket in Zendesk, ensuring timely follow-ups and resolution for your customers. Save valuable time for your support team while maintaining a streamlined customer experience.

When this happens...
Flow Dismissed/EndedTriggers when a flow a dismisses a flow or it automatically ends. If the flow has any survey questions, the answers will be provided.
TriggerInstant
automatically do this!
Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Userflow and Zendesk

Discover other triggers and actions you can use with Userflow and Zendesk

- Only trigger for this checklist
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Instant
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- Only trigger for this checklist
Trigger
Instant
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- Only trigger on these events
Trigger
Instant
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- Only trigger for this flow
- Sample user ID
Trigger
Instant
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- Trigger when
Trigger
Instant
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- Only trigger for this launcher
Trigger
Instant
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- Only trigger for this flow
- Sample user ID
Trigger
Instant
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- User ID
- Group ID
- Event Name
  Required
Action
Write
- User ID
  Required
Action
Write
- User ID
- Email
- Group ID
Action
Search
- User ID
  Required
- Email
- Group ID
Action
Search or write
- Tags
  Required
Trigger
Polling
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- Organization
Trigger
Polling
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New Organization
Triggers when a new organization is created.
Trigger
Polling
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- Ticket (Required for non-admins)
Trigger
Polling
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- Important
- View
  Required
Trigger
Polling
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New View
Triggers when a new view is created.
Trigger
Polling
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- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Write
- Subject
  Required
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- Ticket
  Required
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- Organization
  Required
- Name
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Search or write

- Only trigger for this checklist
Trigger
Instant
Try It
- Only trigger for this checklist
Trigger
Instant
Try It
- Only trigger for this flow
- Sample user ID
Trigger
Instant
Try It
- Only trigger for this flow
- Sample user ID
Trigger
Instant
Try It
- Only trigger for this launcher
Trigger
Instant
Try It
- Only trigger for this launcher
Trigger
Instant
Try It
- Trigger when
Trigger
Instant
Try It
- Group ID
  Required
Action
Write
- Group ID
- User ID
Action
Search
- Group ID
  Required
- User ID
Action
Search or write
New Group
Triggers when a new group is created.
Trigger
Polling
Try It
- View
  Required
Trigger
Polling
Try It
- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New User
Triggers when a new user is created.
Trigger
Polling
Try It
- User
  Required
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Comment
  Required
- Comment format
- Should the comment be public?
- File
  Required
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Search or write

About Userflow

Userflow is a user onboarding platform, which lets your whole team build customized in-app tours, checklists and surveys, without code.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn moreLearn moreHelpHelp

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Customer Support

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