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Zapier makes it easy to integrate eBay with Trustpilot - no code necessary. See how you can get setup in minutes.

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eBay
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eBay
1. Choose trigger event
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Trustpilot
Trustpilot logo
Trustpilot
2. Choose action
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1. Select the event
Setup
Test
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eBay
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Order" from eBay.

Add your action

An action happens after the trigger—such as "Create Invitation" in Trustpilot.

You’re connected!

Zapier seamlessly connects eBay and Trustpilot, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • eBay triggers, actions, and search
    New Order

    Triggers when a new order is made.

    Trigger
    Polling
    Try It
    • Api_docs_info
    • Stop on error
      Required
    • HTTP Method
      Required
    • URL
      Required
    • Query string parameters
    • Additional request headers
    • Body
    Action
    Write
    • Domain
      Required
    • Email Template for Invitations
      Required
    • Trustpilot Site
      Required
    • Sender Name
      Required
    • Sender E-Mail
      Required
    • Reply to E-Mail
      Required
    • Preferred Sent Time
      Required
    • Recipient Name
      Required
    • Recipient E-Mail Address
      Required
    • Reference Id
      Required
    Action
    Write
    • Order
      Required
    • Line Item
    • Shipped_date
    • Shipping_carrier_code
    • Tracking_number
    Action
    Write
    • Start_date
    • End_date
    • Fulfillment_status
    • Buyer Username
    Action
    Search

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Customers have created over 25 million Zaps on the platform

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Connect eBay and Trustpilot to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Make work flow with AI

Level up your eBay to Trustpilot integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Learn about AI automation
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Frequently Asked Questions about eBay + Trustpilot integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with eBay and Trustpilot

How does the integration between eBay and Trustpilot work?

The integration connects eBay with Trustpilot by using triggers from eBay, such as a sale completion, to trigger actions in Trustpilot, like sending a review request. Our system handles the data flow and communication between the two platforms seamlessly.

What triggers are available from eBay for this integration?

Triggers from eBay include actions like new orders, changes in order status, or successful transactions. These triggers can be used to automate processes such as sending out invitations for reviews through Trustpilot.

What actions can be performed on Trustpilot through this integration?

The actions available on Trustpilot involve sending review invitations based on various eBay-related triggers. This can include requesting feedback after a purchase has been confirmed or when an item is shipped.

Is it necessary to have both eBay and Trustpilot accounts?

Yes, active accounts with both eBay and Trustpilot are necessary for establishing an integration because the system utilizes the APIs of both platforms to function effectively.

Can I customize the messages sent from Trustpilot through this integration?

Customization of messages depends on the settings available within your Trustpilot account. While our platform initiates the review request based on eBay triggers, you may need to adjust message content directly within Trustpilot's settings.

How often are reviews requested when using this integration?

The frequency in which reviews are requested depends on the specific trigger events you choose on eBay. For instance, you might set it up so every completed sale prompts a review invitation immediately or follow certain other business rules you configure.

Is there any support available if I encounter issues with integration setup?

Our support team is available to assist with any technical issues during setup. Detailed guides and troubleshooting articles are also provided to help you configure both platforms into our system correctly.

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About eBay
eBay is a premier auction site that allows anyone to buy and sell goods, from individuals to retailers.
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About Trustpilot
Trustpilot is the world's most powerful review platform, helping your business collect and easily manage customer reviews. Trustpilot gives people a place to share and discover reviews of businesses, while giving every business the tools to turn consumer feedback into business results.
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