Trolley + Zendesk integrations
Create new Zendesk tickets from updated payment statuses in Trolley
Create a new Zendesk Ticket to action when a payment is returned in Trolley, so you can resolve it quickly and keep your recipient happy.
- When this happens...Payment Status UpdatedTriggers when a payment's status is updated.
- automatically do this!Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Trolley and Zendesk
Discover other triggers and actions you can use with Trolley and Zendesk
- Payment Status
Try ItTriggerInstant- Batch IDRequired
- Recipient_IDRequired
- AmountRequired
- CurrencyRequired
- Payment Memo
ActionWrite- EmailRequired
- Name of Business
- First Name
- Last Name
- Street
- Street 2
- City
- Postal Code
- Phone
- Country
- State/Province
- Reference ID
- Passport Number
- Date of Birth
ActionWrite- Batch IDRequired
ActionWrite
- Recipient Updated
Triggers when a recipient is updated.
Try ItTriggerInstant - Currency of payment (optional)
- Description (optional)
ActionWrite- Recipient_ID
- Email
- Reference_ID
- AmountRequired
- CurrencyRequired
- Cover_fees
- Payment Memo
- Batch Description
ActionWrite- RecipientRequired
ActionWrite
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Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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